Ratings based on 112 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Standard but wouldn’t come back.
Posted 4 Jun 2024 on HotelsVery basic resort in the middle of nowhere. As long as you’re not expecting more than the 2 star accommodation you will be fine. We didn’t get on with the food all week so we ate out a lot. Quality and choice of food for us was poor however I will say the fruit and salad were very good. No beef main for a whole week, only fish and pork all week. Entertainment was really bad however the music which starts at 4pm by the pool was good. Lovely staff but wouldn’t come back because of the food. Do not come here if you have any mobility issues or bad knees as it’s very hilly and everything is long distance as it’s a massive resort you have to cross the street to get to main restaurant and reception. They also don’t have any cups or glasses at any of the bars so you have to rent a small plastic cup for €1 which you carry around with you all day for drinks.
by A verified traveler
No era lo esperado
Posted 12 Sep 2022 on HotelsEl complejo está muy bien, completo de actividades, buenas piscinas. Habitaciones justas, no nos tocó tv en la nuestra, baño anticuado. Bares en cada piscina, la bebida marca blanca, cócteles no esperes mucho. Comida calidad media-baja. Poca variedad. Nos tocó Justo un campeonato de un cole con 300 adolescentes dando vueltas. Asegúrate de que no te toquen. Atención al cliente poca, será casualidad pero estaban con poca simpatía.
by A verified traveler
Posted 21 Jun 2022
by A verified traveler
Posted 28 Jul 2021 on Hotels
It’s a resort with poor food and lots of noisy tourists. Felt strange in a pandemic to be so many and so close to the other guests.
Comment from Hotel Management
29 Jul 2021 by Antonio, Hotel Management
Gracias por tomarse un momento para escribir un comentario sobre su experiencia. Desde todo el equipo del Sun Club Eldorado queremos pedirle disculpas por las molestias causadas durante su estancia. Su comentario nos ayuda a mejorar día a día. Saludos desde Mallorca.
by A verified traveler from Seattle, WA, USA
Posted 29 Oct 2019
The resort is dated, seemed like a blast from the past, probably pretty nice back in the day.
by A verified traveler from London
Posted 20 Oct 2019
Definitely worth more than a two star. Everything exceeded my standards; my room was lovely, view was lovely, 3 bars, 3 pools, near the bus stop, can’t complain!
The cleanliness was good but could be improved but I think they were understaffed. Also, didn’t appreciate the amount of unnecessary plastic waste used such as the disposable cups.
by A verified traveler
Posted 3 Sep 2019 on Orbitz
Dont do it. False advertisement. Dirty rooms.rude staff.
by A verified traveler
Good time
Posted 31 Aug 2019 on HotelsThis is a very nice resort do not pay attention to reviews that complain about stupid things!! If you want to spend time with your family in a quite place this is the right choice!! Thank you Eliana,Dani and the rest of the people who work in this place and made our stay unique!!!
by A verified traveler
Very good hotel
Posted 30 Aug 2019 on HotelsVery nice hotel excelent food deserve motre than 2 stars
Comment from Hotel Management
9 Sep 2019 by SUN CLUB ELDORADO, Hotel Management
Thank you very much for your feed-back which is very important to us, we are always doing our best to improve, so your comments are very helpful to us.
by A verified traveler
In need of TLC
Posted 27 Aug 2019 on HotelsArrived around 10.20 pm... no food available.. of course it was dark. Went to the bar where the entertainment was tacky ....everything looked dirty at this resort.
Went to breakfast first morning and I sisnt feel comfortable eating there as everything looked dirty. Tried dinner in the evening and was awful...everything soaked in garlic & again I felt like everything was dirty. The grounds very unkept & looking in need of a good face lift. Oh well....live and learn. Wasnt too expensive, just short of £300 for three days. But we ended up not eating there anyways.
Kids everywhere...views from the property are amazing and the best sunset..
Comment from Hotel Management
28 Aug 2019 by SUN CLUB ELDORADO, Hotel Management
We are sorry to see our hotel didn´t fulfill your expectations. Your feed-back is very important to us, we are always doing our best to improve.
