Ratings based on 90 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Ana, Hotel Management
Hola Mr MarkusMany thanks for taking the time to reply the reviewWe will be happy to welcome you back
by A verified traveler
Posted 15 Oct 2024
Nice hotel in the middle of town that is walking distance to most everything. The hotel also includes La Placeta Restaurant which provides solid breakfast and dinner. Super convenient option for staying in Pollenca.
by A verified traveler
Posted 20 Jul 2024
We stay here every year. The hotel is family owned and staff are friendly and helpful. The rooms in the new complex are large suites and that’s where we always stay.
Problem with air con this year which I’m sure will be sorted. The garden and pool are lovely and great for sunbathing. I would always recommend this hotel if staying in Pollença and look forward to going back next year.
by A verified traveler
Posted 16 May 2024
This was a very sweet property owned by a family as it was their grandparents former home. Now run by 2 sisters who are lovely and kind, this charming home has multiple rooms and quaint grounds. Our room was. Wet spacious with 2 bedrooms, a bathroom with bath, living room and mint refrigerator and amenities. Everyone on the property was kind and helpful with a smile. Specifically--Aina (manager)
-Gema (breakfast), she is Aina's sister.
-Raquel (reception)
-Cynthia (breakfast assistant)
-Stalin (cleaning)
All were very kind.
We had a wonderful stay. Thank you to everyone above.
by A verified traveler
Posted 13 May 2024
The staff were very friendly and helpful. We had a few issues as one of our party is a wheelchair user and the first ramps they had were not suitable. However they got a carpenter to custom make a couple of ramps that meant he could get into the main building.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Great hotel, we stayed in the loft room in the annex, great space and light. The hotels garden is a delight!
Comment from Hotel Management
15 Mar 2024 by Recepción, Hotel Management
Many thanks for your trust and for sharing a review about us! We are very happy to read your positive words of the hotel, we are happy you enjoyed our beautiful garden. It is always very important for us to know the opinion of our guests so they can help us to continue improving. It will be a great pleasure to see you again!Warm RegardsFamily Salas
by A verified traveler
Posted 17 Sep 2023
Great family run hotel 5 minutes walk from the beautiful old town of Pollensa. Perfect location.Upgraded to one of their new apartments which was spacious & very clean. Staff couldnt be more helpful, tips on local places to see. Didnt eat in the restaurant. Would recommend for a quiet, stress free stay.
Comment from Hotel Management
20 Oct 2023 by Aba, Hotel Management
Thank you very much for your review. We are very happy that you had a great stay with us and wish to welcome you again!
by A verified traveler
Posted 15 Nov 2022
by A verified traveler
Posted 23 Oct 2022
Old authentic tastefully renovated retaining period furniture.original features and
by A verified traveler
Posted 31 Jan 2022
