Ratings based on 67 Verified Reviews
3.8 Room cleanliness
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Dear MiguelThank you for taking the time to leave a review. We hope to welcome you back in the near future
by A verified traveler
Posted 16 Sep 2024
Ok property, no parking for car, WiFi didn’t work in our room on the bottom floor. We definitely payed for breakfast but said we didn’t. Overall would be ok maybe for all inclusive with no car but with a car not so good.
Comment from Hotel Management
18 Sep 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Good Morning,Thank you for taking the time to write a review. We have passed your comments onto the company responsible for management of the WIFI. With regards to having breakfast, in our system you had room only, you should discuss this with the travel agency through whom you made the booking to clarify the issue.
by A verified traveler
Posted 9 Sep 2024
The hotel is in a very goos location.
The staff were all friendly and helpful.
The only thing that was more annoying was the cleaning staff being very loud in the mornjng
Comment from Hotel Management
11 Sep 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Hi Debbie, thank youu for taking time to write a review. We are pleased to hear you enjoyed your stay and will pass on your comments to the house keeper.Kind Regards
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Dear Maria,Thank you for taking the time to fill in the review. We hope to welcome you back in the near futureKind Regards
by A verified traveler
Posted 28 Aug 2024
very bad wifi signal in the room
Comment from Hotel Management
30 Aug 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Dear Patrik, thank you for taking time to leave a review.Kind Regards
by A verified traveler
Posted 2 Aug 2024
It exceeded my expectations. Looked high end. We didnt go with children but was very family friendly. Room was big, nice bathroom. I loved that it had a fridge (in the kitchenette) really good for keeping our water cold. Good variety of food - well cooked, all fresh. We were all inc - not all drinks were included at the bar. All branded soft drinks were inc. Local beer, wine, some spirits and taquila sunrie cocktails. Other drink were cheaper for all inc so still good value. No snacks were included outside of the dining/meal times but we never needed any snacks. Really close to the beach and the vue from our room was lovely (side sea view). Ot was a bit obstructed by trees but still lovely. Could hear the waves in the quiet of the evening. The view from the pool areas and outside bars was beach and sea as far as the eye could see. We loved it.
Comment from Hotel Management
6 Aug 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Hi Roisin,Thank you for your lovely review. We are glad you had a great stay. Hopefully we will have the pleasure of welcoming you back in the future.
by A verified traveler
Perfect destination
Posted 30 Jul 2024 on HotelsComment from Hotel Management
30 Jul 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Good Afternoon,Thank for taking the time to leave a review. We hope to welcome you back in the future.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Dear Francisco,Thank you for taking the time to review us,
by A verified traveler
Excellent stay
Posted 8 Jul 2024 on HotelsStay was really nice, lovely views from the balcony. Helpful staff.
Comment from Hotel Management
8 Jul 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Dear GargiThank you for your review
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by Team Leonardo Royal Palmanova Bay, Hotel Management
Good Morning Bethan,Thank you for taking time to post a review.