Ratings based on 108 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024
4 out of 5
by A verified traveler

Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Inturotel, hotels with soul., Hotel Management
Dear Susana,Thanks a lot for taking the time to rate our service. We’re glad that you enjoyed your holiday and look forward to seeing you again very soon.Kind regards from Cala d’Or.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
The unique thing about this hotel that this is a chain of hotels which are close to each other. the Inturotel Esmeralda Park has many facilities which are available to the resindents of other Inturotel hotels. It has access to the fantastic individual beach below the swimming pools cascades. A buitiful view. Huge breakfast and dining facilities are available at the Park hotel to all Inturotel visitors. At the same time the Esmeralda Garden hotel is a small lovely place not as overcrouded as the Esmeralda Park. It has own lovely swimming pool and it is quieter and less crouded compared to the pool at Esmeralda Park. Near the hotel at least 3 supermarkets at 5 min walk, many other shops, and there are tapas restaurants who offer also a cheesburger with cheeps at an affordable price. Different dining options for different budgets. There are two big play areas for kids and adults which my daughter adored: trampolines, inflatables, electric racing cars, and other. The karaoke bar nearby was fantastic, they had great shows every evening inviting singers to perform from 9-10:30 pm alongside normal karaoke activities at all other times. You come there, order drinks and enjoy the shows. Inturotel was a real discovery for us, definitely coming back. Enjoyed every minute, never had such a variety of activities placed on one spot. No need for a car, accessing everything we need by walking, enough fun for 10 days of stay. There is a car rental nearby, but many buses available.
Comment from Hotel Management
16 Jul 2024 by Inturotel, hotels with soul., Hotel Management
Dear Olena,We greatly appreciate your outstanding review. It was a pleasure to have you as our guest, and we're confident that your feedback will be invaluable to those considering a stay with us. We hope to have the honour of welcoming you back to our Mediterranean retreat soon.Kind regards from Cala d’Or.
2 out of 5
by A verified traveler

Posted 25 May 2024
Located in a busy and noisy tourist area. We were looking for quiet and this is not it! Very Loud music every night from near by bar. A hotel this size should be able to influence the noise level of their neighbors. Room was nice, comfy bed. No clean sheets or towels the entire week.
Comment from Hotel Management
16 Jul 2024 by Inturotel, hotels with soul., Hotel Management
Dear Claudia,Thanks a lot for taking the time to rate our service, although we regret that your stay was not entirely to your satisfaction, we value your feedback as it helps us continuously improve our services.Kind regards from Cala d’Or.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2022
4 out of 5
by A verified traveler

Posted 16 Aug 2022 on Hotels
Well placed hotel for a family holiday, nice room hotel and rooms clean, good aircon well down a little by the tired looking bathrooms, all staff we met very helpfull
5 out of 5
by A verified traveler

Posted 21 Aug 2019
Family friendly property with tons of things to do with kids. This was our third time at one of the Inturotel hotels in Mallorca and they always deliver. All the staff is super friendly and helpful, the food is good (we go with the half board plan - so breakfast and dinner is included), the pools are clean and the beach is next door to the other Inturotel hotels.
Comment from Hotel Management
29 Aug 2019 by inturotel, Hotel Management
Hello! Thank you very much for your comment about your vacation with us. We take note of your opinion to continue improving. We hope to see you again soon! Inturotel Hotels & Resorts
4 out of 5
by A verified traveler

Posted 25 Oct 2018
Lovely friendly staff, cleaning staff are great. I would definitely go back.
5 out of 5
by A verified traveler

Excellent

Posted 11 Oct 2018 on Hotels
We had a pool view room. The hotel was safe, clean and staff friendly.. self catering rooms would benefit from having a microwave installed.. other than that all facilities, staff and environment was brilliant..
5 out of 5
by A verified traveler

Posted 18 May 2018 on Hotels
We had a great time!