Ratings based on 336 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Goodbut loud kids
Posted 11 Oct 2024 on HotelsThis is a great resort with good food and many restaurant choices. Was disappointed that the beach is public and crowded. There were Lots of children, loyd sometimes
by A verified traveler
Posted 16 Aug 2024
Perfect hotel for family. Best all inclusive we’ve ever stayed at. Great food, wonderful staff, perfect activities and location!
by A verified traveler from new rochelle
Posted 14 Aug 2024
Kids,kids running everywhere/ when getting food at restaurants- hold your plates tight as parents don’t care. Kids yelling at the beach all day…. Not a place to relax
by A verified traveler
Posted 14 Jul 2024
Let’s start with the good stuff :
- the food is excellent, in quality and variety, especially the buffet.
- the staff are very nice, friendly and professional. Special thanks to the people working in restaurants and the animation team. Small issue was with the house keeping which do our room a bit late (usually after 3pm), probably short stuffed, not the ones to blame.
What I didn’t like about the hotel:
- the hotel provides you with a water carafe which you have to fill each time from a common water dispenser and it’s terribly slow so at night times you have to do the line. If you wake up in the middle of the night thirsty then it’s an issue. It’s good to be eco conscious but making money out of that by selling a small reusable « plastic » bottle for 4.90 doesn’t seem so ethical.
Walking around the hotel you can see that everyone has it.
- we booked a premium room which has nothing premium but a convertible couch which is non confortable at all.
-at the check-in we have been told that there is a nice rooftop pool with an amazing view but we found out when we were heading up there that you need to pay extra fees (star prestige or something) to get access to some parts of the hotel including that.
Ps: when I pay for an all inclusive, I expect to have 3 meals per day, if the check-in is at 3 and the check-out is at 11 then you can’t have that.
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 25 Jun 2024
Nice looking property. Great food in most places. Mexica restaurant was confusing, served something but not Mexican food and served so little of it that we followed up with a visit to the buffet
The resort has no ambiance or character. Entertainment staff show no personality. Learn from your Mexican, Dominican and Jamaican properties. They are fun. By day two, Starfriends know my kids by name. This place feels like no one really wants to be there: clock in, go through the motions, clock out. I have not even met the star friends here - no idea who they were.
People serving food (especially the gentleman grilling meats in the buffet by the beach) should work on keeping their attitudes under control - I don’t need their snarky comments.
Overall a good experience but nothing to write home about…
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Posted 23 Jun 2024
Wonderful family hotel. The complex is with multiple pools. My child was never got bored during our 5 days stay.
by A verified traveler
Highly recommend! Loved our stay!
Posted 22 Jun 2024 on HotelsWe spent a lovely long weekend at Iberostar Selection Albufera Playa.
ROOM: We booked a shared pool room but didn’t get what we paid for (the room was near the shared pool but not in front of it which isn’t the same experience) so we asked to change and the reception team was very quick to offer a better room with a balcony which was great!
POOLS: there’s a few pools spread around the resort, all great for different moments of the day. Our 3 year old daughter had a blast on the Kids pools with slides and mini disco at the end of the day.
FOOD: The food was really good, the buffets had such a great variety - lots of fruits, salads, vegetables, deserts, and many different main options: paella, meat, any thing you would want. We tried the 3 restaurants: Greek and Mexican were very nice! The Spanish one was recommended to be the best one, but although the setting of siting outside under trees listening to great live music, the food was disappointing. Drinks in general were great, lots of options behind the bars at all times.
ENTERTAINMENT: the entertainment was such a great surprise! There’s lots of activities throughout the day for all ages; in the evening there’s also a show/presentation (band playing 80s, a group of dancers performing songs from Adam’s Family, rock band)
