Ratings based on 658 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler from Santa Ana
Posted 21 Oct 2024
Clean property, very good breakfast, attentive staff. The dog fee is pretty steep for Europe but it comes with a dog bed and a doggie care package. Gloria at the front desk was very friendly and helpful. Good walkable location with lots of restaurants around it. Try La Pergola which is only a 1 minute walk from the hotel and Humo Cocina de Brasa which is probably only a 5 minute walk from the hotel.
Comment from Hotel Management
22 Oct 2024 by Marine Martens, Guest Service Manager, Hotel Management
Dear Ariton, Thank you for taking the time to share your review.It's music to our ears that you enjoyed our scrumptious breakfast, designed to kick-start your day with zest and local flavors. And how wonderful that our staff, especially Gloria, struck a cheerful chord with you! Our team thrives on creating a symphony of memorable experiences for our guests. While our dog fee might have seemed a high note, we're pleased that the dog bed and care package provided some harmony for your furry friend. We're thrilled that our hotel's prime location set the stage for your exploration of the local culinary scene, and that our address provided the perfect encore for your gastronomic adventures.We hope we will have the opportunity to see you again in the future. Best regards,Marine Martens, Guest Service Manager
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 19 Aug 2024
by A verified traveler
Posted 16 Jul 2024
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Comment from Hotel Management
17 Jul 2024 by Marine Martens, Guest Service Manager, Hotel Management
Hola, Antonina,¡Muchas gracias por elegir INNSiDE by Meliá Palma Bosque y por tu comentario, es genial!Nos llena de alegría saber que la limpieza de tu habitación y el estado del hotel han cumplido con tus expectativas al 100%. ¡Eso significa que nuestro equipo de limpieza está haciendo malabares con la escoba y el plumero de la mejor manera! También nos encanta que hayas disfrutado del servicio; siempre estamos aquí para asegurarnos de que tu estancia sea tan cómoda como un abrazo de un viejo amigo. No hay nada que nos haga más felices que saber que hemos podido contribuir a una experiencia inolvidable.Gracias por tu confianza.Un saludo,Marine Martens, Guest Service Manager
by A verified traveler
Posted 1 Jul 2024
Clean modern hotel. Location convenient for walking 25’min walk to the city centre Cathedral and harbour/ marina. The restaurant was excellent. Wonderful menu choice.
The staff were excellent. Above and beyond accommodating and helpful.
Comment from Hotel Management
5 Jul 2024 by Marine Martens, Guest Service Manager, Hotel Management
Dear Melanie,Thank you for such a positive review.We're absolutely thrilled to hear you found our hotel's location ideal for a leisurely stroll to the city's heart, with the Cathedral and harbour just a hop, skip, and a jump away. Our Syndeo Restaurant's menu is indeed a cornucopia of culinary delights, and we're over the moon that it tickled your taste buds! Thank you for the kind words about our team; they're the stars of the show, always ready to go the extra mile with a smile!Your shining review on the room's cleanliness and amenities is the cherry on top, and it's wonderful to know that our thoughtful touches to the everyday essentials hit the mark for a perfect stay.It would be our pleasure to have you return on another occasion. Very best wishes,Marine Martens, Guest Service Manager
by A verified traveler
Posted 29 Jun 2024
Restaurant was mediocre, cleaning service tho was amazing, great location. Aesthetic for cost.
Comment from Hotel Management
8 Jul 2024 by Marine Martens, Guest Service Manager, Hotel Management
Dear Samantha, We would like to thank you for this review about your recent experience in our hotel.We are glad that you appreciated our high standards and found our location to be ideal for your requirements.Rest assured that we have taken note of your comment and will be taking this into consideration.We hope to welcome you back. Best wishes,Marine Martens, Guest Service Manager
by A verified traveler
Posted 26 Jun 2024
Everything was ok. Nothing to complain.
Comment from Hotel Management
13 Jul 2024 by Marine Martens, Guest Service Manager, Hotel Management
Dear Alejandro,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Marine Martens, Guest Service Manager
by A verified traveler
Posted 21 Jun 2024
Love our stay there! It was close to a lot of things and great location. The hotel was super clean, had a great vibe and good food. It was a bit hard to find parking around the area but we managed. Highly recommended!!
Comment from Hotel Management
14 Jul 2024 by Marine Martens, Guest Service Manager, Hotel Management
Dear Shaked, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you received friendly and professional service from our team members and your overall stay met your expectations. It was great to receive your positive feedback about our restaurant. We have noted your remark for more available parking and we now have 5 parking spaces available in a private paid parking lot. Do not hesitate to reserve one for your next stay.We hope to welcome you back. Best wishes,Marine Martens, Guest Service Manager
