Ratings based on 773 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Property was really nice. Area has a sports bar which is quite noisy during football matches. There is little soundproofing between room and doors so ear plugs a must. Everyone comes in at all hours. I was disappointed that the balcony was overtop the building below so it ended up being a terrace tunnel which wasn’t usable. Hotel doesn’t respond to Expedia messages. Half board was quite good and easy to get to Palma and Airport as the bus stops right outside.
Comment from Hotel Management
21 Jun 2024 by Hotel Riu Concordia, Hotel Management
Dear Bryn,Thank you very much for taking the time to provide your great ratings from your recent experience.We are very grateful to you staying with us.However, we regret that your booking channel misinforms you, as we are a serious hotel chain since 1953 and our hotel has a capacity for 600 guests, we do work with direct reservations equally as the reservations made through a booking channel or agency. It is very saddening to read you state the opposite without having solid proof of your statement.Nonetheless, we have noted your comment and sent it to the management.Hoping to have the opportunity to welcome you again.Kind Regards,Hotel Riu ConcordiaOnline Reputation Manager
by A verified traveler
Excellent weekend!
Posted 3 May 2024 on HotelsGreate Brekfast and dinner, varied dishes every day!
Very clean in the hotel room. Very kind personal.
Comment from Hotel Management
9 May 2024 by Hotel Riu Concordia, Hotel Management
Dear Anton,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day, Anton!Kindest wishes,Hotel Riu ConcordiaOnline Reputation Manager
by A verified traveler
Posted 29 Mar 2024 on Hotels
by A verified traveler
Posted 8 Mar 2024 on Hotels
by A verified traveler
Posted 28 Feb 2024 on Hotels
I love to stay in this Hotel, and what I liked most was the friendliness of all the Hotel's employees. Made me feel welcome and comfortable during my stay.
The only downside, as I was on a business trip, was that the breakfast didn't open early. If it started at least at 7:30 am, it would be a good time. So I needed to have breakfast outside the hotel.
Comment from Hotel Management
4 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Pedro Nuno, Thank you very much for your comment and the good score you gave us on Hotels.com! We are delighted that we exceeded your expectations during your stay at the Hotel Riu Concordia.Of course, we also take into account the areas where you see room for improvement.It has been an honor to serve you and we look forward to the next opportunity to pamper you.With kind regardsHotel Riu ConcordiaOnline Reputation Manager
by A verified traveler
I will return
Posted 27 Feb 2024 on HotelsSpotless hotel with high standards , 5 mins walk to beach and great bus routes to Palma , bus stop next door to hotel
Comment from Hotel Management
4 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Michael,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know you enjoyed your stay, in our Hotel Riu Concordia. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu ConcordiaOnline Reputation Manager
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 28 Nov 2023
Loved our time at this hotel it was out of season so perfect & not busy at all, every one of the staff here were lovely and very helpful nothing too much trouble for them
Comment from Hotel Management
1 Dec 2023 by Riu Concordia Online Reputation Manager, Hotel Management
Dear Christine,It is very rewarding to read that your experience was a good one.And we are very thankful for your positive remarks, it is appreciated, since our team do their best to make every guest’s stay memorable.We really look forward to welcoming you again soon, Christine!Warmest wishes,Hotel Riu ConcordiaOnline Reputation Manager
by A verified traveler
Posted 30 Aug 2023
Excellent service provided by the employees , very clean hotel and close to major amenities
Comment from Hotel Management
6 Sep 2023 by Online Reputation Manager, Hotel Management
Dear Razvan,Thank you for taking the time to write such a good review of our hotel.We are very pleased to hear your overall positive feedback as it is a recognition of our daily efforts and dedication.We sincerely hope that you will visit us again soon and that we will be able to offer you another good experience.Yours faithfully,Hotel Riu ConcordiaOnline Reputation Manager
by A verified traveler
Posted 16 Apr 2023 on Hotels
