Ratings based on 319 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Hotel was conveniently located for the old town however we found it very noisy. We were woken many times by other guests coming in late at night. We also heard noise outside of the hotel. Room was however comfortable and very spacious.
Comment from Hotel Management
29 Oct 2024 by Elena_ Palau Sa Font Team, Hotel Management
Dear Jade,Thank you for taking time to review your stay at Palau Sa Font and for your honest feedback.We appreciate that you found the room comfortable and spacious. We apologize respect to little noise;we are aware that being located in the heart of the city centre, it might include some people noise especially during the weekend but we are also lucky to do not have traffic noise.Again thank you for your comment that help us to improve our service.Kindest Regards
by A verified traveler
Posted 1 Oct 2024
Cute, clean and quirky hotel, very central. Highly recommend it.
Comment from Hotel Management
9 Oct 2024 by Elena_ Front Office Manager, Hotel Management
Dear Rosaleen, Thank you so much for your lovely words. We really appreciate every comment and are very happy to know that you enjoyed our little hotel. Looking forward to seeing you soon! Kindest regards,
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
9 Oct 2024 by Elena Front Office Manager, Hotel Management
Dear Matthew,Thank you for giving us 4/5 despite the little inconvenience during your stay. We provided to solve it.We hope to have the opportunity to renovate our hospitalityand kindness.Kindest Regards
by A verified traveler
Posted 19 Aug 2024
Good option for short stay in Palma
Comment from Hotel Management
19 Aug 2024 by Palau sa Font Team, Hotel Management
Dear Matthew, Thank you for your feedback. We are very happy to hear that you enjoyed your stay with us. We hope that next time we see you, it will be for a longer stay! Kind Regards
by A verified traveler
Posted 17 Aug 2024 on Hotels
Lovely little hotel in the center of Palma. Great service from the staff dealing with my unexpectedly late check in due to canceled flight. Would definitely stay again.
Comment from Hotel Management
19 Aug 2024 by Palau sa Font Team, Hotel Management
Dear Sarah, Thank you for your lovely review. We are glad you appreciated our centric location right in the heart of Palma and that you felt well looked after by our team, we are always happy to welcome our guests at any time. We look forward to welcoming you back soon, so you can experience another wonderful stay! Kindest Regards
by A verified traveler
Posted 11 Jul 2024
We loved our stay at palau sa font. Starting with the location of the hotel, it’s very accessible and right where you want it to be, next to all the important places. The place is magical, very nicely decorated and our room was very nice. The pool and the rooftop are a great addition. The staff are very friendly and overall we had a lovely stay!
Comment from Hotel Management
14 Aug 2024 by Elena _ Palau Sa Font Team, Hotel Management
Dear Najib,We are so happy to read such nice and lovely words regarding your recent stay at Palau Sa Font. We are glad to hear that you enjoyed the central location of the hotel and the style of the architecture - an historical Mallorcan palace of the XVI century-. Our lounge area and splash pool and the roof top terrace are our unique places and are glad to know that you liked it very much. We hope to welcome you back in the future, so we can be part of another great experience.Kindest Regards
by A verified traveler
Posted 3 Jul 2024
A relaxed, calming atmosphere in a pared back, but stylish boutique hotel. Always our 1st choice for a few days stay in Palma, be that for a short break or a for a few days at the end of a holiday elsewhere on the island before heading back home.
Comment from Hotel Management
7 Aug 2024 by Elena_ Palau sa Font Team, Hotel Management
Dear Mark,Thank you for your detailed feedback. We are glad you appreciated our location, atmosphere and the style of the hotel. We hope to welcome you back in the future, so we can be part of another great experience, not a short but a longer one! Kindest Regards
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Palau Sa Font Team, Hotel Management
Dear Pam,Thank you for giving us such nice rating about your stay at Palau Sa Font Hotel.We wil be happy to welcome you again in the future,Kindest Regards
by A verified traveler
Quiet hotel in the center of Palma.
Posted 22 May 2024 on HotelsI can’t fault the staff at Palau Sa Font. Our suitcase was taken to our room for us and the staff packed us a breakfast as we had an early flight.
The decor of the hotel is very kitsch, and very cute. We didn’t have any meals at the hotel but the eating area looked quite small.
Our room was lovely, a decent size and clean! The bed was super comfy, it was just a shame I couldn’t get any sleep because of all the noise from the street. We stayed on a Friday night, and all night long I could hear people up and down the road.
The terrace area is quite small, with room for about 5 people on loungers. We didn’t use that much however as the pool was out of order, which was a shame.
Overall, I’m not sure I’d return to Palau Sa Font. It looks the part but I’m not sure it’s somewhere to get a good nights rest and a have a relaxing time in the sun.
Comment from Hotel Management
19 Jun 2024 by Palau Sa Font Team, Hotel Management
Dear Giorgina,We appreciate your feedback about your stay at our hotel. We do take pride in catering to our guests’ needs the best way we can and we are happy that you recognized our friendly and professional attitude.Regarding the room we appreciate that you like the style and the forniture. Regarding some noise, we are aware that sometimes can affect the quitness but we are lucky to do not have traffic noise. According to the historical architecture of the hotel not all the soundproofing works could be made but we do our best. About the pool, we apologize if you found it closed. Thank you again for your comment.Kindest Regards
by A verified traveler
Posted 18 May 2024
Staff were friendly and helpful, the room was clean and classy with a really nice shower room and furniture. There was a mini bar in the room but no tea or coffee making facilities. You can use the pool and there is a tower with beautiful views over Palma old town and you can see the cathedral and castle in the distance. The location was perfect, right in the old town and near the sea front, you can walk to the cathedral in minutes. Breakfast was great, variation of hot egg dishes each day, breads, meats, cheeses, cereals, fruit, yoghurt and nice coffee! Our room was right next to the cleaners room which could be noisy in the morning, however it didn't bother us too much. Would return.
Comment from Hotel Management
19 Jun 2024 by Palau Sa Font Team, Hotel Management
Dear Laura,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and that you liked comfort of the room.Nice to hear that you had the occasion to enjoyed our pool terrace and the 360' degree view of Palma from our roof top terrace.We also thank you for the detailed comment about our buffet breakfast.It will our pleasure to welcome you again.Kindest Regards
