Ratings based on 949 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 16 Oct 2024
Quality good
Comment from Hotel Management
18 Oct 2024 by Ana, Hotel Management
Dear Clive,Thank you so much for your kind words about the quality of your stay! We’re delighted to hear that you had a positive experience and that everything met your expectations. Our team takes great pride in ensuring our guests feel welcome and well cared for, and it’s wonderful to know we succeeded in making your stay enjoyable.We hope to welcome you back soon for another great visit!Warm regards, JS Hotels Team
by A verified traveler
Posted 13 Oct 2024
It was quiet and close to the beach with a bunch of nice restaurants around. I also enjoyed the spa options available
Comment from Hotel Management
14 Oct 2024 by Ana, Hotel Management
Dear Sandra,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our tranquil atmosphere, the proximity to the beach, and the variety of restaurants nearby. We're also glad you took advantage of our spa options and found them enjoyable. Your satisfaction is our priority, and we hope to welcome you back for another relaxing stay soon! Warm regards, JS Hotels Team
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Great location! Breakfast buffet was amazing! Pools were beautiful but cold. Rooms are tiny.
Comment from Hotel Management
11 Oct 2024 by All the team at JS Hotels. , Hotel Management
Dear Lisa, Your charming review truly brightened our day. It is very rewarding for all the team to receive such positive feedback and praise. We are also delighted to read that you enjoyed the breakfast and its wide selection, as it’s certainly important for us to ensure our guests start the day in the best possible way. We’re glad that you enjoyed our large pool, although we are sorry if it didn’t fully meet your expectations. We have taken note of your feedback and are always open to improvement. Thank you for recommending us. We hope to see you again soon! All the team at JS Hotels.
by A verified traveler
Posted 4 Oct 2024
Bedroom TINY - much smaller than the photos. The property was not what a North American would consider 4 Star. Photos of the property are deceiving.
Comment from Hotel Management
11 Oct 2024 by All the team at JS Hotels. , Hotel Management
Dear Kristina, First of all, we would like to thank you for choosing our JS Palma Stay for your holidays in Majorca. Thank you also for taking the time to write about your stay at our hotel. It is saddening to read your review and note that we were unable to meet up on your expectations and that disappoints us. We take all feedback be it positive or negative to heart as our main aim is to provide our clients with a pleasant and enjoyable stay. We regret the bed in your room has not been completely pleasing. In the future, please notify our reception team so that we can inspect the cause of any discomfort and offer you a solution in the moment. Again, we thank you for your invaluable feedback. Best wishes, All the team at JS Hotels.
by A verified traveler
Posted 30 Sep 2024
We only uses this hotel as it was convenient for the airport. Definitely wouldnt consider this hotel for a relaxing stay as it sits in the middle of a residential area. Location is the only thing going for it as far as I can see.
The airport is five minutes away so the constant noise from planes is hardly relaxing and the beach area is very much "Bernidorm" in feel.
Comment from Hotel Management
14 Oct 2024 by Ana, Hotel Management
Dear Rik,Thank you for taking the time to share your feedback regarding your stay with us. We appreciate your honesty and understand that our location and proximity to the airport may not have met your expectations for a relaxing getaway.Should you decide to visit again, we would love the opportunity to enhance your stay. Best regards, JS Hotels Team
