Ratings based on 460 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Unbelievable hotel and amazing staff. I’ve stayed at a few of the premium hotels in the old town and this is right up there with the best. Great location
Comment from Hotel Management
23 Nov 2024 by Miguel Prieto, Hotel Management
Thank you so much for your thoughtful comment! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Your support means a lot to our team, and we are committed to providing the best service possible.We hope to see you again soon!Best regards,
by A verified traveler
Posted 22 Nov 2024
I had a wonderful experience. Staff are friendly and professional, and very helpful. I was greeted with a smile and the excellent service lasted throughout my stay. Special thanks to Miguel! Looking forward to returning!
Comment from Hotel Management
23 Nov 2024 by Miguel Prieto, Hotel Management
Thank you so much for your kind words! We truly appreciate your review and are thrilled to hear that you enjoyed your experience with us. Your support means the world to us, and it motivates our team to keep delivering the best service possible.We look forward to welcoming you back soon!Warm regards,
by A verified traveler
Posted 21 Nov 2024
Hotel Basílica in Palma de Mallorca is a true gem. Its central location, just steps from the cathedral and old town, makes it perfect for exploring the city. The rooms are stylish, comfortable, and impeccably clean, and the service is outstanding—friendly, attentive, and always helpful. With its modern amenities and warm, welcoming atmosphere, this hotel offers an exceptional stay. Highly recommended!
Comment from Hotel Management
21 Nov 2024 by Miguel., Hotel Management
Dear Carlos,Thank you so much for sharing your amazing experience at Hotel Basílica! We are extremely happy to hear that you appreciated our central location, as well as the quality of our accommodation and service. Our aim is to provide our guests with a comfortable and memorable stay, and knowing that we have succeeded in doing so is very gratifying.Thank you for your kind words and we hope to welcome you back soon for more special moments in Palma!Best regards,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Miguel, Hotel Management
We are delighted that we have met your expectations. Thank you for your positive review!We look forward to welcoming you again at Hotel Basilica.
by A verified traveler
Posted 28 Oct 2024
Amazing staff 😊
Comment from Hotel Management
29 Oct 2024 by Miguel Prieto, Hotel Management
All the staff at the Basílica thanks you for your generous rating! This really motivates the whole team to try and keep up the, hopefully, good work.Looking forward to eventually welcoming you again in the future, do receive our best regards.
by A verified traveler
Posted 21 Oct 2024
Great location and very helpful and fun staff.
Comment from Hotel Management
22 Oct 2024 by Miguel, Hotel Management
hank you very much for your feedback. We wish you a lovely stay in our House. Best regards. Hotel Basilica Team
by A verified traveler
Posted 9 Oct 2024
The Hotel Basilica is an exceptional hotel. What makes it so is everyone that work there. It really deserves all the accolades it gets. I can’t recommend this lovely place highly enough.
Comment from Hotel Management
10 Oct 2024 by Javier, Hotel Management
Dear guest,Thank you very much for your generous rating and you very kind words! They really mean a lot to the whole team and motivate us to keep up the good work. We are really glad we could reach your expectations and collaborate in giving you good memories from your visit to our island. We hope to receive you again in a future visit!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Miguel Prieto, Hotel Management
,Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful stay and that our team could contribute to making it enjoyable. Kindest Regards,
by A verified traveler
Posted 8 Oct 2024
Small boutique hotel. Great central location in Palma Old Town. All city areas easily accessible by foot. Hotel staff very friendly, helpful and welcoming.
Comment from Hotel Management
8 Oct 2024 by Tania, Hotel Management
Dear Lynda, Thank you for your review and for choosing Hotel Basilica. We are very happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. See you soon!
by A verified traveler
Posted 6 Oct 2024
Beautiful hotel in a wonderful location in the old center of Palma. Super clean, lovely staff and really nice rooftop & breakfast. Highly recommend
Comment from Hotel Management
7 Oct 2024 by Miguel Prieto, Hotel Management
,Thank you very much for your positive review. We are delighted to hear you enjoyed your stay at Hotel Basilica. Our staff looks forward to welcoming you back in the future!Best regar
