Ratings based on 50 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Beautiful hotel! Service in our opinion was not on par with other 5 star hotels we stayed at on the island - no offer to help with bags at check in, slow service at the bar and restaurant, and no poolside service. We were given a pool facing upgrade which we were very appreciative of - however it was an adjoining room - there is an inch of space between the bottom of the door and the floor and you can hear everything from the neighbouring room. Limited menu options available for food allergies. Overall a comfortable hotel for a longer stay - courtyard and common area are beautiful.
by A verified traveler
Posted 1 Sep 2024
by A verified traveler
Posted 27 Aug 2024
The staff were excellent and always willing to help. We encountered an issue with our room which they resolved swiftly. The hotel is child friendly, amazing overall. All thing is that you need to rely on taxis or hire car to get around as there is no public transport
by A verified traveler
Posted 26 Aug 2024
Very nice and clean
by A verified traveler
Posted 18 Aug 2024
Staff very friendly and helpful. Excellent breakfast selection. Very comfortable bed - would highly recommend
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 25 May 2024
Lovely hotel
by A verified traveler
Posted 25 Sep 2023
The pillows stink of sweat - despite changing pillows and even rooms, this issue was consistent. Looking at other reviews online it seems others have raised this yet the hotel hasn’t changed the pillows - making the rooms feel dirty and sleeping in the beds massively unpleasant. The restaurant - as well as the pool bar - are hugely limited and very expensive eg 30 euros for tapas prawns. The food is also mediocre at best so doesn’t even earn the price tag. The hotel is was way more interested in hosting massive corporate events for large groups than the experience of the paying guests - we had to sit separately at breakfast, couldn’t get a table for dinner, couldn’t use certain parts of the hotel on certain days and had to put up with loud music in the evenings where they hosted parties. This is a beautiful hotel - but I definitely wouldn’t recommend staying there.
by A verified traveler
Excellent vacation facility
Posted 22 Sep 2023 on HotelsExcellent service with front desk personnel during checkin. Spacious and very clean room. Excellent gateway location , quiet and peaceful facility. Great 24 hr gym facilities
