Ratings based on 77 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from England
Posted 1 Nov 2018
Gorgeous sea view from the room. Room was clean and well maintained. The shower sometimes pushed out very hot water for a few seconds but on the whole it was nice. Large walk in shower. The food was lovely and always a good selection. Staff could be a little bit off but on the whole friendly enough
Comment from Hotel Management
5 Nov 2018 by Globales Quality Manager, Hotel Management
Dear Suzy,
Thank you very much for your feedback.
We are very happy to know that you enjoyed your stay with us and we will be looking forward welcoming you soon at Globales.
Best regards.
by A verified traveler from Uk
Posted 31 Oct 2018
Short walk to beach, worked well for LCT triathlon. As with most hotels in Alcudia at this time of year, they were shutting up for 4 months which meant that they were running out of a lot of stuff such as orange juice and white wine, bit of an issue if all inclusive. Most of the staff were pleasant. It is also would noting that Alcudia was a bit of a ghost town over the winter.
Comment from Hotel Management
5 Nov 2018 by Globales Quality Manager, Hotel Management
Dear Danny,
Thank you for your comments.
We are happy to know that you enjoyed your stay with us and will take into consideration your comments to improve our services for the next season.
Best regards
by A verified traveler
Nice holiday
Posted 26 Sep 2018 on HotelsVery nice area, close to the buss station, shops and beach. Very good food, friendly staff, and nice entertainment. Very clean room but a little bit small and the furniture need to be change because is old. Overall is quite and good hotel.
Comment from Hotel Management
28 Sep 2018 by Becaria de dirección, Hotel Management
Dear Client,
We are please to know that you enjoyed your holiday with us, Hotel Condes de Alcudia. It is with such comments that gives us the enthusiasm to keep our good service. We are also happy to know that you enjoyed the variety of quality cuisine that the chef had thoughtfully prepared for all our dear guests. We keep the cleanliness in the rooms as well as all the ares in the hotel, and we thank the house keeping for their efforts. True that the hotel is located on an ideal location. The pleasure will be ours when we can give you another enjoyable and relaxing holiday in the near future.
Sincerely yours
by DAVID
Could be better.
Posted 17 Oct 2017 on HotelsThe hotel is located in a good position for the beach. It was very clean and the staff very friendly. The hotel needs updating. There was one electric plug in the bedroom halfway up the wall!! No use for charging phone. The bathroom was small, no shelves, no towels rails (these were left on a stool) and a shower so small that water went everywhere. I am about 5foot 4 and I hit my face on the taps every time I showered and my husband kept turning it off as there was no room to turn around. There was a TV on the wall above the door into the bathroom. OK to watch if you were in the bed looking at it but the other bed had hidden viewing because of the wardrobe. Beds comfy and room clean. Food was adequate. Good selection at breakfast and evening meal. An enjoyable stay though.
by Maria
excellent hotel for a family holiday
Posted 18 Jun 2017 on Hotelsbeach family holiday with 4 year old child. we stayed half board. the staff the location and the food were excellent. one of the lifts was broken but that really was a minor issue.
Recommended
for Everyoneby A verified traveler from belfast
GOOD Location
Posted 23 May 2017 on EbookersGood hotel close to beach food was good would go back.
by Paul
Basic hotel.
Posted 9 Apr 2017 on HotelsBathroom had no door. Paper thin walls making the room extremely noisy. Food was great. Waiter took a bottle of water from our dinner table on our final evening whilst informing us "No drinks if you are only half board"
Recommended
for Everyoneby A verified traveler
Posted 31 Oct 2016
Location: Close to the beach and shops good walks along sea front
Very small room and no sun on balcony, food good always something nice desserts great
Recommended
for Everyoneby A verified traveler from london
Nice hotel ,two minits walk to beach,shops ect
Posted 20 Oct 2016
Pros: Staff,room view,food,beach,drinks a plenty,and activities and shows every night for kids around 8 and adults at ten
Cons: Soundproofing in rooms, and elivaters that take more than three people
Location: Location is spot on ,for everything including bus to palma 321 cost 5.30 euros each way
Well its not often that the photos you see on the hotel website are the same as the hotel,its very well kept,staff work tirelessly all day for you and cheerfull,i had romm 812 on 8th floor seaview and was the best decition as it was fantastic to wake uo to the sunrise and sea views in the morning and just lovely at sunset on the balcony,at least 6 uk chanells,shower room size was efficient ,toilet was in a bit of a funny angle but not a probleme for me but may be a ishue with say heavier guests.
Soundproofing beetwen rooms not good so take ear plugs .food was excelent and all food groops are offered and well prepared fromm full english breackfast to great supper .
Cant fault it apart from the room soundproofing ,i would glady go again
by A verified traveler from coventry
Nice clean hotel but has walls very thin
Posted 18 Oct 2016Had a nice time until the last few days we had new neighbours we were in room 716 they were 717. They were incredibly noisy screaming all night until 5 am. I initially thought it was young people but sadly they were in there 50s and 60s. We complained to reception. They said would sort it but they were still the same. Also the other side room 715 we could hear snoring all night.
