Ratings based on 284 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Traditional Mallorcan Hotel which was spotlessly clean, quiet and full of character. The staff were excellent, the surrounding are, town and the north west coastline of Mallorca were spotless and awe inspiring.
Comment from Hotel Management
14 May 2024 by Joan de Cas Comte, Hotel Management
Thank you very much dear friends for your praise and kind comments. We hope to see you here again. Sincerely,Joan of Cas Comte
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
2 Jan 2024 by Bernat de Cas Comte, Hotel Management
Muchas gracias Daniel!
by A verified traveler
Posted 5 Nov 2023
Comment from Hotel Management
7 Nov 2023 by Bernat de Cas Comte, Hotel Management
Thank you very much
by A verified traveler from Miami
Posted 14 Jun 2023
Comment from Hotel Management
5 Aug 2023 by Bernat de Cas Comte, Hotel Management
Muchas gracias!
by A verified traveler
Posted 21 Apr 2023
We liked everything and everyone was so helpful and kind to us. Made this stay wonderful
Comment from Hotel Management
21 Apr 2023 by Bernat Ramon, Hotel Management
Thank you very much!
by A verified traveler
Posted 19 Apr 2022 on Hotels
by A verified traveler
Lovely room, abrupt service, awful parking
Posted 4 Sep 2020 on HotelsLovely room, amazing bed and jacuzzi bath, however the service was abrupt and felt a little pretentious. Also parking a bit of a nightmare in the town.
Comment from Hotel Management
4 Sep 2020 by Bernat Ramon, Hotel Management
Thank you very much
by A verified traveler from consell. mallorca
Posted 8 Dec 2019
the check in was very slow. it appeared that there was only 1 member of staff on duty doing everything although she was very friendly.
I phoned and asked for a bucket of ice for a bottle of champagne. initially she asked me to come to reception and collect it then she she said she would bring it and she brought a glass with 4 ice cubed. very disappointing. We discovered that the half board meal was in fact not in the hotel and was at a restaurant 5 minutes walk away which was not very impressive.
There was no information booklet in the hotel room describing the facilities and spa details and prices and more importantly no fire escape details in the room as normal.There was a min bar but no bottle opener or corkscrew.
In the spa there was no hand rail to get in or out of the spa which was very dangerous.
overall experience 8 out of 10 but could have been more with attention to these small but importand details. thanks
Comment from Hotel Management
10 Dec 2019 by Bernat Ramon, Hotel Management
Thank you for your kind comments. We hope to see you soon in our hotel to see our best services.
by A verified traveler
Posted 15 Oct 2019
Comment from Hotel Management
21 Oct 2019 by Bernat Ramon, Hotel Management
Thank you for your kind comments. We hope to see you soon in our hotel to see our best services.
by A verified traveler
Posted 22 Jul 2019
Small boutique Hotel with only 20 Rooms. We had beautiful room in the Annex. Roof pool is a little small but perfectly adequate and has a spa pool/ tub attached. Perfect for cooling off. Roof terrace day beds ideal for getting a little sun and reading. Hotel staff can be contacted on what’s App while at the hotel, you can order drinks. Organise the spa to be setup (just need 30mins notice.) staff excellent and very helpful, staff numbers reflect hotel size, don’t be afraid to go looking for them if not at front desk, they don’t mind at all. No hotel restaurant at night, but surround by excellent small local restaurants and bars, enough for a different venue every night of the week. Food and wine prices are good.
Comment from Hotel Management
22 Jul 2019 by Bernat Ramon, Hotel Management
Thank you for your kind comments. We hope to see you soon in our hotel to see our best services.
