Ratings based on 151 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024 on Hotels
by A verified traveler
A lovely place to stay for a girls holiday.
Posted 7 Apr 2024 on HotelsA lovely place to stay for a girls holiday. The pool is in the sun all day and a fantastic size compares to other hotels in the area. Great sunbeds and they are plenty, great modern rooms with comfy bed and pillows that are cleaned daily. Cheap and affordable food and drinks and a great breakfast selection. I didn't enjoy the sliding bathroom doors - aesthetically pleasing but don't offer any privacy at all.
Fantastic value for money. Albeit there was noise but nothing I wouldnt expect from that sort of location.
The biggest annoyence was the sun bed towel schemes - you had to pay a deposit in a cash not even using your chip but also had to use the same one for the duration of your stay. I just found it bizarre! Also if you dont keep your reciept you won't get your deposit back?
by A verified traveler
Posted 12 Oct 2019
The entire property is unique! Very clean, wonderful pool area, adults only, food amazing, staff helpful and lovely. I love this place, been twice in 2019 in May and Oct. I can only get away for 3 nights at a time but its so worth it. Short walk to beach, restaurants and bars, set in residential area. Pool towels available too so you don't have to pack those. Hand wash in bathroom plus hair and body wash in the shower. Highly recommended!
Comment from Hotel Management
15 Oct 2019 by katep, Hotel Management
Dear Guest
Thank you for your great review, we are so pleased that you enjoyed the new style and concept and that you have returned again.
We do hope we will see you again in the coming season
All the best
Cooks Club Palma Beach
by A verified traveler
Posted 6 Oct 2019
Comment from Hotel Management
15 Oct 2019 by katep, Hotel Management
Thank you for taking the time to rate the hotel and your holiday.
by A verified traveler
Posted 13 Aug 2019
Property was nice overall, but the suite was veeeery small. The bed was extremely small & narrow. Keep in mind that in single suites there’s no twin bed option available. Expedia promised twin bed in my reservation. But it wasn’t. The location is OK. A lot of restaurants nearby, public beach in 5 minutes walk.
Comment from Hotel Management
14 Aug 2019 by A., Hotel Management
Dear Svetlana,
Thank you for your valuable feedback.
We are glad that you had overall a good stay with us and that you especially liked our central location.
Your complaint regarding the room is really disappointing, but our standard rooms are the same size and are designed to meet the needs of our guests. You still have the chance to book a larger room (for an additional charge). We would be glad, if you would address us the next time directly, if something is not ok, so that we can advise and act. Thank you for being our guest. Hope to see you soon! Kind regards,
by A verified traveler
Posted 6 Aug 2019
Eco style was great. Staff very helpful. Breakfast very good
Comment from Hotel Management
8 Aug 2019 by A., Hotel Management
Dear Guest,
Thanks a lot for your recommendation.
We are glad that you liked our hotel design, the very good breakfast as well as our very helpful staff. We hope to see you soon. Best regards,
by A verified traveler from Czech Republic
Posted 18 Jul 2019
It was amazing, new style hotel. Really good and helpful stuff. We will definitely stay here or any other Cook's Club hotels.
Comment from Hotel Management
24 Jul 2019 by A., Hotel Management
Dear Guest,
Thank you so much for your wonderful feedback and your kind words about our hotel & staff. We appreciate this very much!
Hope to see you soon.
Best regards,
by A verified traveler
Posted 12 Jul 2019
Comment from Hotel Management
24 Jul 2019 by A., Hotel Management
Dear Guest,
We deeply regret that your stay was not to your fullest satisfaction. We hope we can earn back your trust in the near future. Thank you for having choosing us.
Best regards,
by A verified traveler
Posted 21 Jun 2019 on Hotels
Comment from Hotel Management
25 Jun 2019 by A:, Hotel Management
Lieber Gast, lieben Dank für diese tolle Bewertung und dass Du unser Gast warst. Scheinbar verlief der Aufenthalt zu Deiner vollen Zufriedenheit.
Bis bald! Liebe Grüße
by A verified traveler
Posted 13 Jun 2019 on Hotels
as described
Comment from Hotel Management
20 Jun 2019 by A., Hotel Management
Dear GOTSE,
Thanks a lot for this full recommendation!
We hope to welcome you back to offer you another great holiday! Best regards,
