Ratings based on 31 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
The property was modern and a nice set up. Fairly close to the caves and Porto Cristo. Had a nice pool but we didn’t have time for it. Nice bar service. Great place.
by A verified traveler
Posted 29 Sep 2024
Very friendly staff all over. Special thanks to Dany!!! Great breakfast. Safe and spacious parking for a reasonable fee.
Comment from Hotel Management
29 Sep 2024 by Customer Service, Hotel Management
Dear guest,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.It has been a pleasure having you with us and we hope to welcome you back very soon!Best regards,Customer Care.
by A verified traveler from Vienna
Posted 20 Sep 2024
Very friendly and responsive staff. Although the apartment we booked didn't have a bathroom door, they upgraded us on the next day to a superior room with an incredible view from the penthouse-like terrace and a bathroom door, just after reading a complaint we left on Expedia right after checking in. The continental breakfast was good, featuring a variety of savory and sweet dishes, as well as fresh fruit.
Comment from Hotel Management
23 Sep 2024 by Customer Care, Hotel Management
Dear Horia,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you holidays in Mallorca.It has been a pleasure having you with us and we hope to welcome you back very soon!Best regards,Customer Care.
by A verified traveler
Posted 27 Jun 2024
Quite near from the Drach Cave and the service is professional
Comment from Hotel Management
2 Jul 2024 by Customer Service, Hotel Management
Dear guest,Thanks for your time and for your opinion.It will be a pleasure to see you again at Marina Drach.Best regardsCustomer Service
by A verified traveler
Posted 22 Jun 2024
Clean and beautiful! Relaxing hotel
Comment from Hotel Management
23 Jun 2024 by Customar Care, Hotel Management
Dear Marc,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you holidays in Mallorca.It has been a pleasure having you with us and we hope to welcome you back very soon!Best regards,Customer Care.
by A verified traveler
Posted 21 Sep 2023
I loved everything. The staff was extremely helpful with a warm and inviting feel.
Comment from Hotel Management
23 Sep 2023 by Customer Care, Hotel Management
Dear Christian,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.It has been a pleasure having you with us and we hope to welcome you back very soon!Best regards,Customer Care
by A verified traveler
Posted 10 Jul 2023
Property was advertised as a room with kitchenette which was not the case.
Air conditioning system extremely loud made it difficult to sleep.
Gym facility almost non existent.
TERRIBLE breakfast.
Definitely not a 4-star experience.
Comment from Hotel Management
10 Jul 2023 by Matias, Hotel Management
Good afternoon, we are really apoligize that your experience in Marina Drach was not good. About the room: the room booked was a twin room, the description of this room does not have the kitchen. The Gym pictures on the site show that is a small gym and a plus facilities.About breakfast we are really sorry about your experience and we will try to improve.Best regards
by A verified traveler
GREAT APARTMENTS, Lovely staff
Posted 10 Jul 2023 on HotelsThe overall vibe/quality of this accomodation was great. Staff super friendly and always greeting you when leaving or arriving back to hotel.
Apartments super modern, and clean and very spacious!
The only couple of small negatives would be, it is classed as a four star hotel but no onsite kitchen, tried to order some food around the pool and not able too, they also didn’t offer a solutions for transfers upon departure, even though it says they do.
Other than that, we loved our stay and would recommend to friends and family
Comment from Hotel Management
10 Jul 2023 by Pilar Ponce, Hotel Management
Dear Daisy,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.We would like to inform you that the reception facilitates the shuttle service as long as the client requests it 72 hours before the flight since we work with an external company and these are their conditions.It has been a pleasure having you with us and we hope to welcome you back very soon! Best regards,Customer Care.
by A verified traveler
Posted 24 Sep 2024
Todo el personal del hotel es amable, muy buena atención. Desde las chicas de la limpieza a los camareros. Recomendamos a Ainoha, una camarera 10.
Comment from Hotel Management
27 Sep 2024 by Atención al cliente, Hotel Management
Apreciada Alicia,¡Muchas gracias por este maravilloso feedback!Saber que hemos logrado nuestro objetivo, el cual es proporcionar experiencias inolvidables a todos y cada uno de nuestros huéspedes nos llena de orgullo y satisfacción.Esperamos volver a darles la bienvenida muy pronto.Atentamente,Atención al Cliente.
by A verified traveler
Posted 31 Aug 2024
Personnel très gentil, à l’écoute. Le petit déjeuner est très bon, et copieux. La piscine est calme, propre, et agréable. Les chambres sont top, moderne et propre. Le ménage est très bien fait tous les jours.
Le seul point négatif est l’isolation entre les chambres… la première nuit nous avons eu une chambre très bien au niveau de l’isolation mais pour le reste de la semaine nous avons changer de chambre car nous avions réserver avec un balcon mais la première nuit la chambre ne disposait pas de balcon (cela a été réglé avec un geste commerciale de la part de l’hôtel, que nous remercions). De ce fait, la chambre avec balcon que nous avions était mal isolé, cela n’a pas rendu nos vacances désagréable mais cela écourté nos nuits.
Sinon l’hôtel est top, bien situé, je le recommande.
Comment from Hotel Management
1 Sep 2024 by Atención al cliente, Hotel Management
Chère Heloise,Merci pour votre aimable commentaire sur votre séjour au Marina Drach.Nous sommes ravis de lire que vous avez trouvé notre personnel professionnel et agréable. Nous nous efforçons toujours d'offrir à nos clients la meilleure expérience possible, et il est gratifiant de savoir que nous réussissons.Nous espérons que vous nous rendrez visite bientôt.Cordialement,Attention au client.
