Ratings based on 123 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
We had a good stay for 10 days.Communication from uk was impossible before we left but good communication once there. The flat was very clean apart from shower when we arrived. Bed very comfortable and good pillows. Bedding was changed twice during our stay. Aircon excellent. Our view wasn’t great as we overlooked a derelict paddling pool. But palm trees and gardens beautiful and the pool was also wonderful. The beach was great for swimming and snorkelling. It was out of season and quiet only 2 nights were noisy from a nearby flat. A couple of times there was a drain smell as described by others but it did disperse quite quickly. Kitchen equipment good
Comment from Hotel Management
14 Oct 2024 by Catherine C., General Manager, Hotel Management
Dear Vivien, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Mallorca Cecilia.We are delighted that you appreciated the cleanliness of the flat, the comfort of the bed, and the quality of our air conditioning. It is also pleasing to hear that you found the kitchen equipment to your satisfaction. However, we regret to hear about the difficulties you faced with communication from the UK and the view from your apartment. We understand that a welcoming view contributes significantly to the enjoyment of your stay, and we apologize for any disappointment caused. Moreover, we are concerned about the noise and the occasional unpleasant odor you mentioned and will look into these matters. Nonetheless, we are pleased that the beauty of the palm trees, gardens, and our pool added to the enjoyment of your stay. The proximity to the beach is indeed one of the highlights of our location, and we are glad that you had the chance to enjoy swimming and snorkeling in the crystal-clear waters of Cala Marçal.We hope you will give us another chance to provide you with a better experience in the future. Kind regards,Catherine C., General Manager
by A verified traveler from Wirral
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Dear Tracey,We would like to thank you for this kind feedback about your experience at Pierre & Vacances Mallorca Cecilia.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to seeing you again in the future.Kind regards,Catherine C., General Manager
by A verified traveler from Montreal
Posted 18 Sep 2024
Excellent vacations, thank you
by A verified traveler
Posted 18 Jul 2024
Perfect location for beach days, great view from our balcony but quite noisy due to deliveries to the spar shop.
Bathroom continually smelt musty and shower cubicle needed a clean uncluding the toiletry holders.
Comment from Hotel Management
22 Jul 2024 by Catherine C., General Manager, Hotel Management
Dear Hayley, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Mallorca Cecilia.We are delighted that you enjoyed the beautiful view from your balcony. It is always our pleasure to provide accommodations where our guests can appreciate the stunning surroundings of Portocolom bay.We are sorry that some aspects of your stay did not meet your expectations. While we are glad to hear that the proximity to the beach was a highlight, we understand that exterior noise can sometimes be disruptive. We strive to maintain a peaceful environment and will review our current procedures to better manage external influences. Additionally, we apologize if the cleanliness of the bathroom and shower amenities did not meet our usual high standards. Our team is dedicated to providing a clean and comfortable environment, and we will address your comments with our housekeeping staff.Nonetheless, we are pleased that you found the location of Pierre & Vacances Mallorca Cecilia to be perfect for beach days. With Cala Marçal beach just 250 metres away, we are indeed ideally situated for guests looking to enjoy the crystal-clear waters and picturesque sea views.We hope you will give us another chance to provide you with a better experience in the future. Kind regards,Catherine C., General Manager
by A verified traveler
Posted 30 Jun 2024
The staff was very friendly, we requested a room with a view and he was very helpful. The area was amazing, ac working and all the kitchen appliances. Highly recommended.
Comment from Hotel Management
1 Jul 2024 by Catherine C., General Manager, Hotel Management
Dear Andreea,We would like to thank you for this kind feedback about your experience at Pierre & Vacances Mallorca Cecilia.We are overjoyed to hear that your stay at Pierre & Vacances Mallorca Cecilia was a memorable one.We are thrilled that you appreciated the attentive assistance of our staff, the comfort of your room with a scenic view, and the convenience of our well-equipped accommodations with air conditioning and kitchen appliances. It is great to know that the charm of the surrounding area also contributed to your positive experience.We look forward to seeing you again in the future.Kind regards,Catherine C., General Manager
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by Catherine C., General Manager, Hotel Management
Dear Stuart, Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Cecilia.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.It would be a pleasure to welcome you again.Best regards,Catherine C., General Manager
by A verified traveler
Posted 26 Jul 2023
Comment from Hotel Management
28 Jul 2023 by Catherine C., General Manager, Hotel Management
Dear Craig, Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Cecilia.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Catherine C., General Manager
by A verified traveler
Posted 30 May 2023
Comment from Hotel Management
4 Jun 2023 by Manager, Hotel Management
Dear Guest,Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Cecilia.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back.Kind regards,
by A verified traveler
Posted 14 Oct 2022 on Hotels
Excellent stay, revisiting our honeymoon destination of 35 yrs ago! Cecelia has changed for the better. We would have liked the bar to be open but understand we travelled out of main season. Reception staff really helpful, pool so clean , as was the apartment. We will visit again .
Comment from Hotel Management
17 Oct 2022 by Catherine C., General Manager, Hotel Management
Dear Lesley,Thank you for sharing your opinion after your recent stay at Pierre & Vacances Mallorca Cecilia.We aim to provide a memorable experience and are delighted that we were able to meet your expectations with our high standards. We strive to make sure all our guests have the best experience they can with us, and we will always go that 'extra mile' to ensure your expectations are met.We are also really pleased that you and your family were able to make the most of your time at the pool. However, we have noted your comment about our bar and will consider it for the future.Thank you again; we would love to welcome you back on a future occasion. Best wishes,Catherine C., General Manager
by A verified traveler
Lovely place
Posted 27 Jun 2021 on HotelsLoved this place! It's super clean, the rooms are spacious and the staff is great.
