Ratings based on 35 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
25 Sep 2024 by Guest Experience, Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us about your recent holidays. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and facilities we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca Resort or in any other Hotel of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
by A verified traveler
Posted 30 Jul 2024
Excellent service and hotel
Comment from Hotel Management
25 Sep 2024 by Guest Experience, Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us about your recent holidays. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and facilities we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca Resort or in any other Hotel of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
by A verified traveler
Posted 15 Jul 2024
We enjoyed out stay but the restaurant closed early.
by A verified traveler
Posted 24 Sep 2023
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
16 Sep 2023 by Raffaella Ricci (Guest Experience Manager), Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed your overall stay, although some of our services were not to your entire satisfaction. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our guest. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca or in any others Hotels of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
16 Sep 2023 by Raffaella Ricci (Guest Experience Manager), Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca Resort or in any others Hotels of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
by A verified traveler
Perfect
Posted 29 May 2023 on HotelsComment from Hotel Management
1 Jun 2023 by Raffaella Ricci (Guest Experience Manager), Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca Resort or in any others Hotels of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
by A verified traveler
Posted 27 May 2023 on Hotels
Comment from Hotel Management
1 Jun 2023 by Raffaella Ricci (Guest Experience Manager), Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed your overall stay, although some of our services were not to your entire satisfaction. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our guest. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca or in any others Hotels of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
by A verified traveler
Posted 21 May 2023
by A verified traveler
Posted 20 May 2023
Very clean and comfortable bedroom - slept very well. Good breakfast- did not have any other meals as we have family who have a holiday home nearby and we ate with them. Great pool - nice cliff walks around the hotel. Very friendly and efficient staff. Good value for money.
Comment from Hotel Management
1 Jun 2023 by Raffaella Ricci (Guest Experience Manager), Hotel Management
Dear Customer, Thank you for choosing to stay in our Hotel Alua Calas de Mallorca Resort and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday. We are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding our overall services and Staff. We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients. Thank you once again for your time and attention, and we hope to see you again in Alua Calas de Mallorca Resort or in any others Hotels of the Company in the next near future. Yours sincerely, Raffaella Ricci (Guest Experience Manager)
