Ratings based on 72 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
The property is clean the staff friendly
Comment from Hotel Management
25 Aug 2024 by Joel A, Hotel Management
Thank you for your positive feedback
by A verified traveler
Posted 7 Jun 2024
The property was nice but very dated, old. The power went out daily. The staff was polite, friendly and helpful.
Comment from Hotel Management
8 Jun 2024 by Joel A, Hotel Management
Dear guest,Sorry about the lights going off souring your stay. We try to have tile standby generator on at all time. Glad you commend us for our staff and customer service
by A verified traveler
Posted 4 May 2024 on Hotels
Comment from Hotel Management
8 Jun 2024 by Joel A, Hotel Management
Thank you for your positive feedback. Glad you enjoyed your stay
by A verified traveler
Posted 27 Apr 2024 on Hotels
Comment from Hotel Management
28 Apr 2024 by Joel A, Hotel Management
Thank you for your positive feedback. We are glad you enjoyed your stay
by A verified traveler
Posted 21 Apr 2024
Serene and peaceful
Comment from Hotel Management
21 Apr 2024 by Joel A, Hotel Management
Thank you for your positive feedback
by A verified traveler
Posted 11 Apr 2024
Great and lovely
Comment from Hotel Management
11 Apr 2024 by Joel A, Hotel Management
Thank you for your positive feedback
by A verified traveler
Quiet Hotel in peaceful area
Posted 4 Apr 2024 on HotelsTook us 20 minutes to gain entry to the hotel on arrival at 11.15pm as staff were asleep. Reception guy had no idea of our booking as was unable to reboot his computer. He eventually rang his manager and we were assigned a room some 50 minutes after arriving.
Breakfast is continental but only consisted of omelette and toast, pancakes not available oh and fruit on the odd occasion which becomes tiresome after 1 week.
There is one sunbed around the pool which is old and no umbrellas.
Only had 1 meal in the 2 weeks which was delicious but order way before your ready to eat.
Room was spacious, had to ask for toilet roll a couple of times and a towel.
Lovely quiet area with nice views down to Accra.
Noone on reception to check out with or to help with cases and open the gate.
Staff quietly pleasant but only talked if spoken to,
Customer service not quite there but hotel is perfect for those staying for a couple of nights in peaceful surroundings.
Comment from Hotel Management
4 Apr 2024 by Joel A, Hotel Management
Hello Bethel,We apologize for the inconvenience this might have caused you. It’s not in our values for any guest to experience this and we would address all your concerns accordingly. That said we are glad you enjoyed the room
by A verified traveler
Posted 28 Mar 2024
Great staff. I feel this is an excellent place whenever you are looking for a place to lodge. It has great views of the city on the mountains. Worth the price
Comment from Hotel Management
28 Mar 2024 by Joel A , Hotel Management
Hello,We are very happy to hear you enjoyed your stay and commend us for our exceptional staff and guest experience.Thank You
by A verified traveler
Posted 8 Mar 2024
Decent stay. Breakfast could be better. Tv didn’t work in room. No other alternative was given. Lavatory water had brown tint. Hotel security needs to improve..they allowed an uninvited guest to linger around the property until I came out my room. I made it clear I wasn’t expecting a guest, but the lady insisted I come downstairs to acknowledge the individual. I did not like that one but. Other than that it wasn’t terrible.
Comment from Hotel Management
10 Mar 2024 by Joel A, Hotel Management
Hello,Sorry about the inconvenience that caused you. We sincerely apologize for that and would have stringent policies to protect our guest.
by A verified traveler
Posted 12 Dec 2023
Comment from Hotel Management
13 Dec 2023 by Joel A, Hotel Management
Thank you for your positive feedback
