Ratings based on 27 Verified Reviews
5.0 Room cleanliness
4.3 Service & staff
4.9 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
AMAZING STAY IN A PARADISE
Posted 2 Mar 2024 on HotelsTHE MANAGER ROSEMARY IS GREAT SO PROFESSIONAL AND SO HELPFUL TO MAKE YOUR STAY WONDERFUL BECAUSE SHE REALIZES YOUR SPECIAL REQUESTES. ALL THE STAFF ARE AMAZING AND ALWAYS SMILE. REALLY I WANTED TO BOOK MORE DAYS BUT IT WAS TOO LATE. NEXT TIME. THANK YOU ROSEMARY TO MADE MY MOTHER’S BIRTHDAY AMAZING.
Comment from Hotel Management
2 Mar 2024 by Rosemary, Hotel Management
Dear Paola,Thank you for your kind remarks, we are glad you mother enjoyed her birthday and the stay in our Resort. Making our guest holiday memorable is our priority.Ocean Beach Resort & Spa always offers personalized services.Looking forward to hosting your family once again in the future.Kind regardsRosemary MutheeFor Ocean Beach Resort & Spa.
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by Rosemary, Hotel Management
Dear Nelly, We are glad you enjoyed your stay at Ocean Beach Resort & Spa.Thank you for the review. We look forward to hosting your again in the future.Regards.Rosemary MutheeReservations Manager.
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Rosemary, Hotel Management
Good Morning Mr. Abdul,We are glad you enjoyed your stay with us and you had a memorable stay. Ocean Beach Resort team is dedicated in customer service and satisfaction.We look forward to hosting you again in the near Future.Kind RegardsOcean Beach Resort & Spa Management
by A verified traveler
Posted 13 Aug 2023
Clean atmosphere. Great customer service. I had a flight late in the evening they let me hang around until time to leave for the airport. Staff were very understanding. Constantly followed up to ensure I was ok. I would definitely go back
Comment from Hotel Management
23 Aug 2023 by Rose, Hotel Management
We are glad you enjoyed your stay with us and you had a memorable stay. Ocean Beach Resort team is dedicated in customer service and satisfaction.We look forward to hosting you again in the near Future.Kind RegardsOcean Beach Resort & Spa Management
by A verified traveler
Posted 24 Jan 2023
Very quaint place with a very private beach. The spa and massage was amazing. If your looking for party night life I wouldn't recommend and the food was good but not great but otherwise the staff and cleanliness was top notch.
by A verified traveler
Posted 2 Jan 2023
by A verified traveler
Posted 7 Aug 2021 on Hotels
by A verified traveler
Posted 9 Sep 2019
by A verified traveler from CT, USA
Posted 1 Feb 2019
Horrible custermer service . Unresponsive. Unable to reach manager regarding my reservation. Unfortunate experience.
Comment from Hotel Management
12 Feb 2019 by general manager- Maureen, Hotel Management
dear esteemed customer,
thank you for choosing to stay with us,
may i apologise for the bad experience that you had at our property,
i want to assure you that proper steps and remedies have been taken to make sure that your next stay with us will be an experience that will be second to non...
i am glad to tell you that in your next stay with us you will be entitled to one night on us.
we value your feedback.
looking forward to hosting you soon!
kind regards.
Recommended
for Everyoneby A verified traveler
The owner of the hotel was kind and pleasant
Posted 15 Feb 2016The owner of the hotel was kind and pleasant
Lady
The staff were social and would avail our requirements in time
Ms salama was able to organise our next day itinerary in no time
Thanks alot
