Ratings based on 197 Verified Reviews

3.1 out of 5
67% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
2.6 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Aug 2024
How approachable the staff were very friendly. Food was average but ok. Very clean and comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024
1 out of 5
by A verified traveler

DONT STAY HERE DONT WASTE YOUR MONEY

Posted 3 May 2024 on Hotels
The worse hotel i have ever stayed in my life….. Absolute ridiculous… dont pay for breakfast or half board meals are like homeless people offering meal waste of money %1000 i have booked half board i even had to pay for a drink of coke dont waste your money it doesnt worth £20 a night … i was going to wash my face water colour was like a pee 😫😫😫
Comment from Hotel Management
20 May 2024 by Fernando, Hotel Management
Lamentamos que su experiencia no haya sido de su agrado. Ofrecemos un buffet variado e internacional.Gracias por compartir su experiencia y poder hacer cambios.
3 out of 5
by A verified traveler

There’s room for improvement.

Posted 8 Oct 2023 on Hotels
The room was ok, but beds need new mattresses, because existing ones are uncomfortable. Also the rooms could do with updating as they look like the mid 80's. Staff was friendly and helpful. Food could be more varied and not so subject to the taste of the English guests. What bothered us was that English guests would get drunk in the evening and there wasn’t any quiet over the night on the balconies as well as on the streets around the hotel. I know that hotel stuff can’t do anything against uproar in the streets, but they could put up signs that guests should keep noise down or that the hotel must be quiet between 10 p.m. and 6 a.m.
5 out of 5
by A verified traveler

Posted 3 May 2023
Everything perfect
4 out of 5
by A verified traveler from Gig Harbor

This traveler left a rating score only Posted 20 Jul 2022
2 out of 5
by A verified traveler from KENT

Posted 16 Jul 2022
Space in the room was very limited, for sure smallest room I've seen. Wifi, fridge and A/C didnt work properly. Staff was very friendly.
Comment from Hotel Management
9 Aug 2022 by Direccion, Hotel Management
Thank you for your comments. The Htop Planamar team appreciates your visit.
4 out of 5
by A verified traveler

Just returned 22nd August 2019

Posted 23 Aug 2019 on Hotels
We travelled as a family so we had a quadruple room, the room and balcony was small but for the little amount of time we spent in our room it was ok and the rooms were cleaned everyday.
Comment from Hotel Management
27 Aug 2019 by Pedro Redondo, Hotel Management
thank you for this wonderfull review ,we hoe to see you soon
1 out of 5
by A verified traveler

Posted 23 Apr 2019
The room stunk, the doors to the balcony didn’t lock and the beds were disgraceful.
Comment from Hotel Management
30 Apr 2019 by Pedro Redondo, Hotel Management
we regret your stay did not match your expectations, will use your feedback to improve our guest experience
4 out of 5
by A verified traveler

Posted 6 Oct 2018 on Hotels
Comment from Hotel Management
9 Oct 2018 by Pedro Redondo, Hotel Management
THANK YOU VERY MUCH FOR SHARING YOUR REVIEW WITH US, WE HOPRE TO SEE YOU SOON
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