Ratings based on 95 Verified Reviews

3.9 out of 5
85% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024
4 out of 5
by A verified traveler

Clean hotel with comfortable beds.

Posted 14 Jul 2024 on Hotels
Not a bad hotel although the restaurant was very loud and noisy at all times. Worse on one night when a DJ was blasting out music that you could not hear as it was too loud and just the beat. Some discipline in the lines for the buffet would be helpful as it is a bit of a free for all. Food was good. There was something for everyone. Room was clean and comfortable. Idle for a short stop over on route.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
2 out of 5
by A verified traveler

Never again

Posted 18 Oct 2022 on Hotels
Only highlight - water slides were open which we did not expect as they are closing them on 1st October. Very strong disinfection smell entering hotel, had to ask to change rooms as on 5th floor had horrible sewage smell from bathrooms, were moved to 1st floor where we had no window, just patio door which was opening to open patio for whole floor with view to walls. No entertainment on evenings, if not count 30 min disco for kids on one evening. Worst part was food. We are not picky, but we did struggle to find anything to eat every day. Management was very nice to send us bottle of bubbles as a compliment, but unfortunately that did not change our disappointment. We were all inclusive.
5 out of 5
by A verified traveler from KENT

Posted 16 Jul 2022
The staff and amenities were top. Its a very family oriented hotel. Food was great and the waterpark is very enjoyable for all ages. Highly recommended!
1 out of 5
by A verified traveler from Scarborough

Posted 11 Jul 2022
The resort is built for kids only in mind. The director/manager didn’t speak English and very rude. The restaurant manager was very nice and attentive
5 out of 5
by A verified traveler

Posted 5 Aug 2020 on Hotels
Kids friendly, staff was polited and excellent location.
4 out of 5
by A verified traveler

Good family fun

Posted 24 Aug 2019 on Hotels
Great family hotel with pools and slides , right on the beach close to bars cafes etc
4 out of 5
by A verified traveler

Posted 14 Aug 2019
Fantastic stay , Malgrat is nice and the hotel is fabulous
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