Ratings based on 16 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Sep 2021
Good
3 out of 5
by A verified traveler

Posted 7 Aug 2021
Responsive staff. Room supplies can be improved.
4 out of 5
by A verified traveler

Great service and good location

Posted 9 Mar 2020 on Hotels
The hotel room was old, the A/C did not work properly. Cleaning staff worked hard and kept the room clean. It was loud on some nights and every day during day time due to nearby construction. Some of the reception staff were not the friendliest, a must for hospitality industry!
Comment from Hotel Management
16 Mar 2020 by Mookai Hotel Management Team, Hotel Management
Dear Guest Our hotel is undergoing a full refurbishment and all the issues related to rooms and A/C will be resolved. Your feedback is very valuable to us as we work hard to be better each and every day.
5 out of 5
by A verified traveler from Makati City

Posted 1 Mar 2020
Clean with amenities more than I expected with the price. The reception was very friendly
Comment from Hotel Management
16 Mar 2020 by Mookai Hotel Management Team, Hotel Management
Dear Ann, Thank you for your positive feedback. We aim to provide a good service to all our guests. Thank you once again for you stay and we hope to see you again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2020
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2020 on Hotels
5 out of 5
by A verified traveler

Good value for money

Posted 22 Jan 2020 on Hotels
Very nice staff, helped me with number of asks I had. Room was clean, comfortable, and the wifi is very good. It is located 45 seconds walk from the ferry to Male airport, and 5 minutes walk from the main street where you can find some shops. Wouldn't hesitate booking again.
Comment from Hotel Management
24 Jan 2020 by Mookai Hotel Management Team, Hotel Management
Dear Guest, We appreciate your positive feedback about our hotel. Thank you very much for your review and praising our team members. We hope to seeing you in the near future! Regards,
2 out of 5
by A verified traveler

airport pick up through hotel's web didn't work

Posted 14 Jan 2020 on Hotels
Booked, or so I thought, complimentary airport pick up through hotel's web contact fields, no show. Took about 10 minutes of fairly silly argumentation to get the message through at the front desk. I got it the first time that they didn't get the information (then had to listen that repeated 6 more times).
Comment from Hotel Management
24 Jan 2020 by Mookai Hotel Management Team, Hotel Management
Dear Guest, We are sorry to hear that you had trouble in arranging the airport transfer, our sincere apologies. We have addressed this to our team to ensure this want happen again. Regards,
4 out of 5
by A verified traveler

Posted 10 Jul 2019
Close to seaport tranfer terminals. Quite room Comfortably slept
Comment from Hotel Management
11 Jul 2019 by Raiaan, Hotel Management
Dear Sir/Ma'am, Greetings from Mookai Hotel! Thank you for taking your precious time to write this wonderful review! It is our goal to make sure all tourists we serve to receive the best service possible. Hope we will see you again at our hotel! Best regards
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