Ratings based on 44 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
Amazon location and views! Good restaurant.
The garden is very new and the pool too, also with the amazing view.
Only the outdoor and pool furniture need an update, was old and dirty.
Other than that everything was perfect!
by A verified traveler
Nice hotel
Posted 10 May 2022 on HotelsThe hotel was great, we were half board, breakfast ok, dinner was good. The well-being centre was quite expensive and is not included in your stay, so take this into account.
by A verified traveler
Posted 1 Nov 2021 on Hotels
by A verified traveler
A room with a view
Posted 21 May 2021 on HotelsBeautiful setting overlooking the lake. The hotel is really spa oriented with many facilities for pampering yourself. The dinner and breakfasts are very good and the dining terrace, swimming pool, jacuzzi and sauna are all oriented to provide spectacular views.
Comment from Hotel Management
21 May 2021 by Giada Borghi - Front Office Manager, Hotel Management
Dear George, many many thanks for leaving such a wonderful review! I am really glad that you enjoyed your stay with us and that you appreciated the service provided by the hotel team. Please come back soon ... from here the sunsets are magical!
by A verified traveler
Posted 22 Jun 2020 on Hotels
by A verified traveler from London
Posted 30 Sep 2019
Multilingual, friendly and helpful staff. Fantastic view, I could stare at those mountains for hours!
by A verified traveler
Posted 22 Sep 2019 on Hotels
by A verified traveler
A special place to stay!
Posted 12 Sep 2019 on HotelsA very special place to celebrate our wedding anniversary. The staff were so lovely and they looked after us well. Food was excellent. Location is isolated with the shuttle bus only running 3 times a day. A taxi costs €20 from Malcesine. The shower in the room was dreadful, needs updating badly and my husband's mattress had to be changed as it had collapsed on one side. This was changed within minutes of reporting the issue. A little updating wouldn't go amiss but it is an old style hotel with loads of character. Honestly would give it 10/10 despite these small issues, it's such a beautiful place to stay!
by A verified traveler
Posted 21 Aug 2019 on Hotels
Great hotel with amazing views of the lake.
by A verified traveler
Posted 13 Aug 2019
We had a very nice stay. The place and staff are amazing. Great breakfasts and chef dinners. The spa area and pool are an added bonus at the end of the fun day on the lake
