Ratings based on 19 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.3 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2019 on Hotels
Breakfa
Comment from Hotel Management
29 Oct 2019 by CİTY KENT HOTEL, Hotel Management
THANK YOU VERY MUCH FOR YOUR COMMENT
I HOPE YOU WİLL BE MORE COMFORTABLE NEXT TİME.
by A verified traveler
Posted 23 Apr 2019
Super nice and friendly staffs but old, dirty, and not functioning room. Bathroom needs urgent mantenance.
by A verified traveler from San Francisco
Posted 11 Mar 2019
The receptionist Ender (or Erdem) was perfect. He was Kind and respectful.
Comment from Hotel Management
15 Mar 2019 by mustafa, Hotel Management
Thank you very much for taking your valuable time to write review on expedia by submitting your such great impression of our property.
It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.
Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.
by A verified traveler
Excellent Location Room Staff Price Owner
Posted 26 Sep 2018 on HotelsThis is my 2nd stay here. Very good price. Large comfortable room. Excellent Staff. Fantastic location. Owner mr Mustafa speaks excellent english and all his staff are polite and helpful. Though they don’t all speak english that was not a problem as Google translator is great for communication. The rooms are huge. We stayed in a room for 3 but you can easily fit in 7 people. The amenities in the room are basic but air conditioning works fine and thats the most important thing. Location is right in the heart of the commercial centre. Shops are within walking distance. Owner Mustafa very friendly and helpful and easy to chat with about anything. Hotel was about 98% finishing with minor remodelling but guests not even aware of that which is good. Enjoyable experience in fact even got invited to a night mini wedding ceremony. Memorable. Definately City Kent hotel will be top of my list to stay in should i visit Malatya again in the near future.
Comment from Hotel Management
15 Mar 2019 by yunus, Hotel Management
Thank you very much for taking your valuable time to write review on expedia by submitting your such great impression of our property.
It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure.
Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you.
by A verified traveler
Posted 28 Jun 2023 on Hotels
The hotel building was gone by earthquake. No more exist at all
by A verified traveler
Posted 6 Jun 2023 on Hotels
by A verified traveler
Posted 1 Jun 2023 on Hotels
by A verified traveler
Posted 28 May 2023 on Hotels
by A verified traveler
Posted 18 May 2023
by A verified traveler
Posted 2 May 2023
Ho pagato anticipatamente,arrivato sul posto l hotel non esiste è caduto vausa terremoto.Non capisco perché è ancora su Ecpedia
