Ratings based on 991 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Staff was fantastic enjoyed
Comment from Hotel Management
9 Dec 2024 by Lester, Hotel Management
Hi Walter,Thank you for choosing to stay at Red Planet Manila Mabini!We’re thrilled to hear that you had an enjoyable stay and that our staff left such a positive impression on you. Providing exceptional service is our top priority, and your kind words motivate us to continue delivering the best guest experience possible.We look forward to welcoming you back for another fantastic stay in the future!Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler
Posted 2 Dec 2024
Was near to the museums. I did not know that it was in hookerville. Bunch of pokpoks and KTV with hookers and hooker massages. Noisy at night and noisy in mornings. While smoking cigarette outside was propositioned for KTV. Man had herpes all up on his face another had skin rashes as well. Filthy area wouldn't take the kids to this hotel. All in all I was happy to have hot water shower and a safe place to sleep
Comment from Hotel Management
4 Dec 2024 by Lester, Hotel Management
Hi Jason,Thank you for choosing to stay at Red Planet Manila Mabini.We appreciate your honest feedback and regret that the surrounding area did not meet your expectations. While the hotel's location offers proximity to cultural landmarks and conveniences, we understand that external factors can sometimes impact a guest's overall experience. Please be assured that the safety and comfort of our guests are our top priorities, and we will continue to liaise with local authorities to maintain a secure environment.We're glad to hear that you found the room to be a safe and comfortable place to rest, and we hope the hot shower added to your comfort. Thank you for sharing your thoughts, and we hope to provide an improved experience should you decide to stay with us again.Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Lester, Hotel Management
Hi Xan,Thank you for choosing Red Planet Manila Mabini and for sharing your feedback with us.We sincerely apologize for the inconvenience caused by the lack of hot water during your stay. We understand how important this is to our guests, and we regret that we fell short of providing the comfort you deserve. Rest assured, our team is actively addressing this issue to ensure it does not happen again in the future.Your satisfaction is important to us, and we hope you’ll give us another opportunity to provide you with the quality experience you expect and deserve.Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler
Posted 24 Nov 2024
Staff is accommodating. Rooms are clean though too small, but what is great is its location as it is close to malls, restos, and the US embassy.
Comment from Hotel Management
25 Nov 2024 by Lester, Hotel Management
Hi Annie,Thank you for choosing to stay at Red Planet Manila Mabini!We’re delighted to know you appreciated our accommodating staff, clean rooms, and prime location close to malls, restaurants, and the US Embassy. While the room size may not have met your expectations, we’re glad the overall convenience and comfort enhanced your stay.We look forward to hosting you again soon!Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler from Sydney
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Lester, Hotel Management
Hi Blaire,Thank you for choosing to stay at Red Planet Manila Mabini and for sharing your perfect rating. We’re thrilled to know that you had an excellent stay with us! Your positive feedback inspires us to continue delivering outstanding service and hospitality. We look forward to welcoming you back for another great experience.Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Lester, Hotel Management
Hi Darius,Thank you for choosing to stay at Red Planet Manila Mabini and for sharing your feedback. We appreciate your honest review, and we’re sorry to hear that your experience didn’t fully meet your expectations. If there are any specific areas where you feel we could improve, please don’t hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a better stay in the future.Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler from Northridge
Posted 17 Sep 2024
Convenient
Comment from Hotel Management
18 Sep 2024 by Lester, Hotel Management
Hi Pepito,Thank you for staying at Red Planet Manila Mabini and for your feedback. We're glad to hear that you found our location convenient! We strive to offer both comfort and accessibility for all our guests, and it's great to know that we met your expectations.We look forward to welcoming you back for another convenient stay!Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler
Posted 27 Aug 2024
My favorite hotel to stay whenever I’m in Malate!
Comment from Hotel Management
29 Aug 2024 by Lester, Hotel Management
Hi Marie,Thank you for sharing your feedback with us. We appreciate your honest rating and take your comments seriously. Your experience is important to us, and we're committed to making improvements where needed. If there's anything specific you'd like to share about your experience, we’d be grateful to hear it. This will help us enhance our services and ensure a more enjoyable stay for you and all our guests in the future.We hope to have the chance to welcome you back and provide a better experience next time.Sincerely, Lester Macario Assistant Hotel Manager
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Lester, Hotel Management
Hi Franz,Thank you for choosing Red Planet Manila Mabini and for rating us so highly. Your positive feedback is greatly appreciated and serves as wonderful encouragement for our team.We strive to provide our guests with the best possible experience, and it’s always rewarding to know when we have met or exceeded expectations. We look forward to welcoming you back for another exceptional stay.Sincerely,Lester MacarioAssistant Hotel Manager
by A verified traveler
Posted 26 Jul 2024
The staff was superb. They were all hospitable and made our stay really memorable. The location of the hotel was also really good. I would definitely come back to Red planet Mabini. Keep up the great work staff!!
Comment from Hotel Management
27 Jul 2024 by Lester, Hotel Management
Hi Rodrigo,Thank you for choosing Red Planet Manila Mabini and for taking the time to share your wonderful feedback. We are thrilled to hear that you had such a memorable stay with us.It is particularly gratifying to hear your kind words about our staff. We strive to provide exceptional hospitality, and knowing that our team made your stay superb and memorable is the highest compliment we can receive. We will be sure to share your compliments with our entire team, as it will undoubtedly motivate them to continue their great work.We are also pleased to hear that you appreciated our convenient location. Providing a comfortable and accessible base for our guests is one of our key priorities.We look forward to welcoming you back to Red Planet Mabini on your next visit. Thank you once again for your encouraging words and for choosing our hotel.Sincerely,Lester MacarioAssistant Hotel Manager
