Ratings based on 48 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 23 Aug 2019 on Hotels
Comment from Hotel Management
30 Aug 2019 by Donny, Hotel Management
Thank you for your good reviews. Best regards Team of Kertanegara Premium Guest House
5 out of 5
by A verified traveler

Value for money

Posted 12 Feb 2019 on Hotels
The name is misleading. It should be change to Hotel as the condition is similar to 3 star hotel not a guest house. Highly recommanded
Comment from Hotel Management
16 Feb 2019 by Donny, Hotel Management
Thank you for the reviews. :)
4 out of 5
by A verified traveler

Posted 26 Nov 2018 on Wotif
Comment from Hotel Management
27 Nov 2018 by Donny, Hotel Management
Thank you for the review result. :)
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 15 Feb 2018 on Wotif
Nice enough place but the bathroom in my room could have used a good scrub it was very grimy. Also my hand towel was dirty it had dried rice accompanied by the sauce it was prepared in. Otherwise the room was fine and the staff were very friendly
Comment from Hotel Management
24 Feb 2018 by Donny, Hotel Management
Sorry for it we already foward to our management. Thank you. Best regards
5 out of 5
by William

Best value in Malang! 4 star experience.

Posted 29 Dec 2017 on Hotels
This place, hands down, has the highest value in Malang. It presents itself at budget price, yet invites you in to a 4 star experience. It is quaint, homely, and certainly premium in every sense of the word. The rooms boast of high ceilings, simple modern look, and comfortable beds. The staff is friendly and helpful. The food was good. There was a nice spread offered for breakfast. The location of this Kertanegara Premium Guest House fantastic. It is walking distance from great restaurants and the city's center. I was a bit sad that there wasn't a pool or a space for my toddler to stay. The property could be bit more family friendly in that sense. Overall, I think you will love your stay here!
Comment from Hotel Management
29 Jan 2018 by Donny , Hotel Management
Thank you for your review William. We hope you could stay again at Kertanegara. :)
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Posted 25 Dec 2017
Hotel was clean and staff were very friendly and willing to assist.
Comment from Hotel Management
29 Jan 2018 by Donny, Hotel Management
Thank you suzana. See you next time at Kertanegara :)
4 out of 5
by Rudy

Satisfied guest

Posted 20 Oct 2017 on Hotels
Great location to variety of local food tasting. Clean and comfortable room with friendly staff to meet your needs. Room service provided requested items quickly (ac adapter & iron + table)
Comment from Hotel Management
1 Dec 2017 by Donny, Hotel Management
Dear Mr. Rudy Thank you for your great review. We hope you could stay again in here. Best regards Team of Kertanegara Premium Guest House
4 out of 5
by A verified traveler

Posted 18 Jul 2017 on Hotels
Good staff gave local tips
4 out of 5
by Jeanny

This traveler left a rating score only Posted 24 Apr 2017 on Hotels