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Helena Guest House

2.5 star property
Malang guesthouse in Klojen with free parking

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Photo gallery for Helena Guest House

Interior
Restaurant
Lobby
Lobby
In-room safe, free WiFi, bed sheets
In the heart of Klojen, Helena Guest House offers a serene escape with a tranquil garden and spacious terrace. Connect to in-room WiFi, enjoy bike rentals on site, or take advantage of convenient dry cleaning/laundry services.

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, free WiFi, bed sheets

Deluxe Double or Twin Room

Highlights

Air conditioning
LED TV
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, free WiFi, bed sheets

Superior Double or Twin Room

Highlights

Air conditioning
LED TV
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Jl. Muria No.5 Oro-Oro Dowo Klojen, Malang, East Java, 65112

What's nearby

  • Jl Besar Ijen - 9 min walk
  • MOG Mall Olympic Garden - 14 min walk
  • Alun-Alun Kota - 19 min walk
  • Universitas Negeri Malang - 3 min drive
  • Malang Town Square - 4 min drive

Getting around

  • Malang Train Station - 6 min drive
  • Blimbing Station - 15 min drive
  • Malang (MLG-Abdul Rachman Saleh) - 31 min drive

Restaurants

  • ‪Cafe Bunga Bali - ‬3 min walk
  • ‪Lakon Rakyat Kitchen And Coffee - ‬5 min walk
  • ‪Bebek Goreng H. Slamet - ‬6 min walk
  • ‪Kopi Titik Koma - ‬4 min walk
  • ‪Grain Alley Cafe - ‬5 min walk

About this property

Helena Guest House

Guesthouse located in Klojen
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Helena Guest House. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Bike rentals, express check-out, and express check-in
  • A TV in the lobby, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Helena Guest House boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Showers and free toiletries
  • LED TVs with cable channels

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

Helena Guest House Guesthouse Malang
Helena Guest House Guesthouse
Helena Guest House Malang
Helena Guest House Malang
Helena Guest House Guesthouse
Helena Guest House Guesthouse Malang

Frequently asked questions

Is Helena Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helena Guest House?

Self parking is free at this property.

What time is check-in at Helena Guest House?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 AM– 11:30 AM for a fee of 50%.

What time is check-out at Helena Guest House?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Helena Guest House located?

Located in Klojen, this guesthouse is within a 15-minute walk of Jl Besar Ijen, Kampoeng Heritage Kajoetangan, and MOG Mall Olympic Garden. Brawijaya Edupark and Alun-Alun Tugu Malang are also within 1 mi (2 km). Malang Train Station is 20 minutes by foot.

Helena Guest House Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

ita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in the central city, especially if you want to walk around and enjoy the beauty of Malang. The property is in a quiet, lovely, neighborhood, but close enough to walk to car free day, the market at Oro-Oro Dowo, and the Malabar City Forest, as well as other places around Jalan Semeru. The rooms are spacious and super clean with beds with nice linens, the staff is always friendly and they treat guests with kindness.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Kamer was sober maar schoon. Faciliteiten erg slecht. Er was geen personeel wat engels sprak. Wij hadden iedere keer bij de receptie een bewaker zitten die helemaal niet verstond. Ander personeel niet gezien. Ontbijt was slecht en hadden geen keuze gekregen de avond ervoor dus kregen volgende ochtend zomaar wat. Omdat we dag daarop vroeg weg gingen had onze chauffeur om een ontbijtpakket gevraagd maar deze was er niet die ochtend en verder ook helemaal geen personeel te vinden behalve de bewaker. Het is meer een hostel vooral voor de locals en niet ingesteld op buitenlandse gasten.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lumayan... Anak2 betah menginap di sini... Kalo pagi suasana sekitar sangat nyaman untuk jalan2...
Stayed 1 night in Apr 2019