Ratings based on 144 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
I feel terrible for having to state this as staff was very nice and accommodating, but we were BOMBARDED with bugs inside our room all night. The doors to the room are not sealed and hundreds of bugs (large and small) were crawling through the cracks. They flew around the room, crawled around the walls/ceiling, and fell into the bed. It was literally a nightmare for someone like me and I almost left and found another place to stay at 10pm. My husband killed/cleaned as many as he could and I mummified myself in a sheet until as early in the morning as we could leave. I noticed piles and piles of bugs around the entire lodge that morning, don’t know if I had missed them when we checked in or if they’re just cleaned everyday. Even if there are a large number of bugs in the area, the rooms really need to be sealed properly at the very least.
Comment from Hotel Management
3 Oct 2024 by Malanda Lodge, Hotel Management
Good afternoonWe are very sorry to hear you did not enjoy your stay here at Malanda Lodge. All rooms have air-conditioning, are fully sealed and have fly screens at the rear should you want some fresh air. Unfortunately, when travelling in the country, there are insects / bugs. Unfortunately, you experienced a rare event that occurred over two nights. The insects were Flying Ants and they came in plague proportions throughout Malanda & Yungaburra. They are attracted to light and die by morning. Yes, they make a huge mess but this is the price we pay for living in tropical North Queensland.Our sincere apologies for the stress this has caused you.Malanda Lodge Reception
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 20 Aug 2024 on Wotif
open space quiet bush and gardens
by A verified traveler
Posted 20 Aug 2024
Clean
Comment from Hotel Management
3 Oct 2024 by Malanda Lodge, Hotel Management
Thank-you Paul :)
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
3 Oct 2024 by Malanda Lodge, Hotel Management
Thank-you AkshobhyaMuch appreciated.
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Posted 16 Jul 2024 on Wotif
Was there on a Thursday night, however the restaurant wasn't available. The breakfast was available from 8.30am onwards, a bit late for the earlier departures.
by A verified traveler from Cincinnati
Posted 27 Jun 2024
Beautifully located in the heart of the Atherton Highlands, featuring beautiful rooms.
by A verified traveler
Great value and location
Posted 28 May 2024 on HotelsLast minute reservation. Great location to see waterfalls and platypus room and grounds were great. Only thing I would change is the continental breakfast. Instant coffee is not the best way to start my day
by A verified traveler
Posted 14 May 2024 on Wotif
