Sea Passion Hotel Reviews

Dear Bruce,Thank you for your kind recognition of Sea Passion Hotel! We are delighted to have been a part of your journey in Palau.Should you return to Koror in the future, we will be more than happy to welcome you back and provide an even better stay. Wishing you safe and pleasant travels!Sincerely,Sea Passion Hotel

Dear WillThank you for taking the time to write such a detailed review and share your experience at our hotel. We are delighted to hear that you enjoyed our location and environment and that you were satisfied with the view from your room. Providing a space where you can feel private and relaxed is one of our primary goals.We are also pleased to hear your positive feedback about our breakfast, and we’re glad to know it improved during your stay. We are constantly working to enhance our dining services to meet the tastes of our diverse guests, and your feedback is incredibly valuable to us.Regarding the issue with the bathroom odor, we sincerely apologize. While our maintenance and housekeeping teams did their best to address it, we regret that it wasn’t fully resolved. We will further investigate and improve to ensure similar issues do not occur in the future.We also understand that in a tropical environment, encountering some insects is inevitable, but we will continue to strengthen our measures to provide a more comfortable environment for all our guests.Thank you again for your feedback. We greatly appreciate your comments, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Wishing you all the best!Warmest regards,

We appreciate your feedback and are glad to know that you found our hotel to be adequate for your needs.We're always looking for ways to enhance our services and amenities, and we welcome any additional thoughts you may have.Thank you for choosing Sea Passion Hotel, and we hope to have the opportunity to serve you better in the future.

Dear BradleyFirst and foremost, we would like to extend our sincerest gratitude for taking the time to share your recent experience at Sea Passion Hotel. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the breakfast spread and the convenient location of our hotel.However, we are deeply concerned to learn about the issue you faced with bedbugs during your stay. The comfort and well-being of our guests are of the utmost importance to us, and we take any report of bedbugs very seriously. Please accept our sincerest apologies for the distress this has caused you.We have taken immediate action upon being notified and have conducted a thorough inspection of the room you stayed in, as well as the adjacent rooms. While our initial team did not find any evidence of bedbugs, we are not satisfied with this outcome and invited the experts to inspect with us. The report of any signs of bedbugs is a serious issue to our hotel, we are not neglecting this issue and taking this very seriously, and will keep the inspection for the following months. As for now, We did not found any signs of bedbugs yet.We understand that this situation has tarnished your experience with us, and we want to assure you that we are committed to resolving this matter to prevent any future occurrences. We value your feedback as it helps us improve our services and ensure a pleasant stay for all our guests..Once again, we apologize for the inconvenience you have experienced and want to ensure you that we are taking this matter very seriously. We would appreciate the opportunity to discuss this further with you and to make things right.Please feel free to contact us directly to discuss any further concerns.Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you better in the future.Sea Passion Hotel Management Team

We are grateful for the positive feedback. We're thrilled to know that you had an excellent experience with us. We hope to welcome you back soon and create more memorable moments

We appreciate your feedback and are delighted that you enjoyed the location and some aspects of your stay. We sincerely apologize for the service quality not meeting your expectations.We take your comments to heart and will address them promptly to enhance your experience in the future.Thank you for helping us improve.

We're pleased you enjoyed the convenient location and helpful staff at Sea Passion Hotel. We appreciate your feedback on breakfast options and Wi-Fi coverage and will take steps to enhance these areas.Thank you for your stay and for sharing your experience with us.

We truly appreciate your loyalty over the past 20 years and value your feedback on the breakfast experience. We're sorry to hear it hasn't met your expectations recently.We understand the challenges of flight schedules from the US and will take your comments into consideration regarding our pricing.Thank you for your continued support, and we hope to improve your experience on your next visit.

We're thrilled to hear you had a great day with our amazing staff! We're sorry for the inconvenience of the pool closure during your stay and appreciate your understanding.Thank you for choosing Sea Passion Hotel, and we hope to welcome you back soon when our pool is open for your enjoyment.

Thank you for your feedback. We're pleased with the helpfulness and politeness of our front desk team.We regret to hear that you found the hotel overpriced and the food not up to expectations. Your comments regarding the vehicle situation at the entrance are noted.We're committed to addressing these concerns to improve your experience in the future.