Ratings based on 972 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Nice property but the air conditioning didn’t seem to work so very warm sleeping.
I booked with Expedia supposed to pay at the property in local currency. Hotel charged the full amount to the card l provided to secure reservation only. Pity as the hotel was nice
by A verified traveler
Posted 15 Nov 2024
Out of Malaga Centre so very quiet. Comfortable room. Walkable to city attractions and pleasant walk to Puerta Malaga beach
Comment from Hotel Management
16 Nov 2024 by Ilunion Málaga, Hotel Management
Dear Gilian, We always appreciate feedback from our customers, but we are delighted to read positive comments like yours. It is encouraging to receive them and encourages us to continue with our work.
by A verified traveler
Posted 9 Nov 2024
Rude and unfriendly
Comment from Hotel Management
10 Nov 2024 by ILUNION Malaga, Hotel Management
Dear Matthew: We are very sorry to hear that your stay at our hotel was not at your entire satisfaction. I would like to apologize for the inconvenience you had experienced in our hotel. Likewise, we thank you for your interest and for taking the trouble to write about your recent stay at ILUNION Málaga.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Ilunion Málaga, Hotel Management
Estimada Anna Maria, siempre agradecemos los comentarios de nuestros clientes, pero estamos encantados de leer comentarios positivos como el suyo. Es alentador recibirlos y nos anima a continuar con nuestro trabajo.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Ilunion Málaga, Hotel Management
Dear Michelle, We always appreciate feedback from our customers, but we are delighted to read positive comments like yours. It is encouraging to receive them and encourages us to continue with our work.
by A verified traveler
Posted 8 Nov 2024
Everything was excellent
Comment from Hotel Management
8 Nov 2024 by Ilunion Málaga, Hotel Management
Dear Catherine, We always appreciate feedback from our customers, but we are delighted to read positive comments like yours. It is encouraging to receive them and encourages us to continue with our work.
by A verified traveler
Posted 4 Nov 2024
Spacious and quiet rooms. Great amenities and an amazing breakfast.
Comment from Hotel Management
5 Nov 2024 by Ilunion Málaga, Hotel Management
Dear Adriana, We always appreciate feedback from our customers, but we are delighted to read positive comments like yours. It is encouraging to receive them and encourages us to continue with our work.
by A verified traveler
Posted 1 Nov 2024
The hotel is big and modern. It’s fitted to a high standard. The rooms are large for such a hotel. We liked the gym. We also appreciated the secure parking. The staff were friendly and efficient.
It is just a few minutes walk from a number of bars and restaurants
Comment from Hotel Management
2 Nov 2024 by Ilunion Málaga, Hotel Management
Dear Neil, We always appreciate feedback from our customers, but we are delighted to read positive comments like yours. It is encouraging to receive them and encourages us to continue with our work.
by A verified traveler
Posted 31 Oct 2024
Location was great, quiet and close enough walk to downtown/train station. Very clean and modern property. The “spa” area was great with a pool and sauna/relaxation area. Friendly, helpful staff. Would stay again.
Comment from Hotel Management
2 Nov 2024 by Ilunion Málaga, Hotel Management
Dear Adriana, We always appreciate feedback from our customers, but we are delighted to read positive comments like yours. It is encouraging to receive them and encourages us to continue with our work.
