Ratings based on 629 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 May 2023
The unique of the building, a lot of the historical elements around the building design including the breakfast area, high tea area and the the hotel lobby.
4 out of 5
by A verified traveler

Posted 11 May 2023
propery environment good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 25 Apr 2023 on Hotels
Great hotel with great staff
5 out of 5
by A verified traveler

Posted 17 Dec 2022 on Hotels
Room was spacious and facilities great. Enjoyed the nice bath tub.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2022 on Hotels
3 out of 5
by A verified traveler

Posted 7 Dec 2022
Positives were the decor, cleanliness, safety and location which is walkable to Jonker. Some good food in the area. However, I expected more for this price which is among top 3 more expensive in Meleka. Staff are polite but I expected 4-5 star hospitality. Walls are thin so you can hear other guests. It's acceptable but not worth it for the high price IMO.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2022
3 out of 5
by A verified traveler

Overpriced

Posted 31 Jul 2022 on Hotels
It is overpriced given that there are now plenty other hotels provide similar facilities and experience. Swimming pool is tiny and the spa is still closed at present. Although it is part of the small luxury hotels branding and part of YTL holdings, it could have been cheaper. Stayed there several times over the past 10 years. There were welcome drinks and complementary cakes on previous stays but not this time. The TV hasnt been updated for over 10 years. Lovely and pleasant staff, nice buffet breakfast on the weekend, RM58 for non-resident. Note that it is ala carte during weekdays.