Ratings based on 163 Verified Reviews

3.3 out of 5
75% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Our Vacation

Posted 14 Oct 2021 on Hotels
So far everything is ok except, during check in, housekepper did not throw garbage in the hotel room & during the rain, the room leaked (Junior Suite 720).
1 out of 5
by A verified traveler

Terrible and Dirty Hotel

Posted 30 Sep 2020 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2020 on Hotels
2 out of 5
by A verified traveler from JB

Posted 9 Jul 2020
Location is fine. Bathroom's heater and air-conditioned need to improve.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2020 on Hotels
3 out of 5
by A verified traveler

during my checking in/out

Posted 28 Jan 2020 on Hotels
frontdesk staffs not friendly, lobby aircond under maintenance, lift open door button not working..
1 out of 5
by A verified traveler

Posted 22 Jan 2020
Initially I thought this is a smoking - free premises but me and all my belongings are covered with smoke smell once I stepped into my room. This is causing a huge discomfort.
1 out of 5
by A verified traveler

여기 오지마세요

Posted 5 Jan 2020 on Hotels
완전 사기입니다. 세상에 사진은 쿠알라룸프꺼 가져다 놓고 정작 예약한 말라카 호텔은 진짜 오래되고 엄청 낡았어요. 에어컨청소는 하는건지. 16도인데도 안시원하고 방도 엄청 습해요.게다가 아침있는걸로 신청했는데 아침없다네요 정말 너무 기분나쁘고 다시는 안올겁니다
4 out of 5
by A verified traveler from Bandar Sunway

Posted 24 Dec 2019
The room is spacious and very clean. A bit dissatisfied with the door as it needs a huge shove before it can close properly. The lobby is nice with antique chairs and also comfy sofas. Regret to say that the breakfast is so untasteful and limited choice. We stayed for two days and there is no changes on the breakfast menu. This discourage us from ordering the room service. The noise from the street also quite disturbing especially during the night time.
4 out of 5
by A verified traveler

Posted 8 Dec 2019 on Hotels
The room we stay in was not in good condition. The power point sockets were shaky and power point switch damaged. The toilet sink was leaking and the toilet floor was wet during our stay at the hotel. Other beside the above complaint, we were quite satisfy with the room.