Ratings based on 290 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 20 Nov 2024
Ten minutes walk to the action
by A verified traveler
Posted 8 Nov 2024
Our stay in Rosa malacca was sweet and sour. The hotel was converted from an industrial building. Interior design is impressive. Staff is friendly. Walking to city center is a bit challenging because there’s no sidewalk along the way. Overall cleanliness is good. We were on the second floor and people dining in the cafe echoed lots of noise inside the enclosed garden. The sour experience is we found out at the airport that US$1300 was missing in a sealed envelope which has been locked in the safe inside the room during the stay. The trip was more expensive than we planned.
Comment from Hotel Management
9 Nov 2024 by ROSA MALACCA, Hotel Management
Dear Sidney,Thank you for sharing your detailed experience at Rosa Malacca. We appreciate your kind words regarding our interior design, friendly staff, and overall cleanliness. Your feedback on the walk to the city center and noise from the café has been noted for future improvements.We sincerely regret any distress caused by your concerns about the safe deposit box. Please rest assured that our safes are exclusively for guest use, and no employee has access to them at any time. The safe remains under the guest's control throughout their stay and we take guest security and trust very seriously and encourage you to reach out directly so we can address this matter thoroughly.Thank you for staying with us, and we hope to welcome you back for a more seamless experience in the future.Warm regards,MariaHotel Manager
by A verified traveler
Posted 4 Oct 2024
It’s surprising to find a property with minimalist interior design yet comfort and convenience are not compromised. I love the decor from the moment I stepped into the ground floor guests waiting area, to the first floor where the reception and the cafe are located, and finally into the room I was assigned.
Everything screamed upscale and award-winning features. The lighting was just right with brown lights and bubbly lampshades. That makes the room cozy, sexy and relaxing.
Everything I need in a room, eg functioning air conditioning and good heated water pressure are in tiptop condition.
Is there a ten-plus-one star that I can give to my favorite hotel? Yes, this is now in my list of my most fascinating hotels to stay in Melaka. And Rosa I has surpassed all the rest of the previous hotels in my favorite list to the number one spot.
Comment from Hotel Management
8 Oct 2024 by Maria, Hotel Manager, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Rosa and now, putting us on top 1 of your favourite hotel list. We strive to provide top-notch service and facilities, and your feedback truly motivates us to keep exceeding expectations. We can’t wait to welcome you back to Melaka and make your next stay just as memorable! Safe travels!
by A verified traveler
Nice hotel
Posted 21 Aug 2024 on HotelsThe room was big & spacious. A few eateries were nearby & within walking distance. We took a grab to Jonker street that cost us M$6 around 7pm, unfortunately most of the shops were closed on weekdays.
Comment from Hotel Management
24 Aug 2024 by ROSA TEAM, Hotel Management
Thank you for your feedback and ratings. We hope to welcome you back and provide another enjoyable stay in the future.
by A verified traveler
Posted 21 Aug 2024
The design was great, room was very spacious, clean and we love it.
Comment from Hotel Management
24 Aug 2024 by ROSA TEAM, Hotel Management
Thank you for your feedback and high rating. We hope to welcome you back and provide another enjoyable stay in the future.
by A verified traveler
Posted 6 Aug 2024
Love it
Comment from Hotel Management
11 Aug 2024 by ROSA TEAM, Hotel Management
Thank you for your positive and high ratings! We're thrilled to hear that you had a perfect stay. We hope to welcome you back for another perfect experience soon!
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by ROSA TEAM, Hotel Management
Thank you for your feedback, Tony! We're glad you enjoyed your stay.
by A verified traveler
Posted 4 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by ROSA TEAM, Hotel Management
Thank you, Yeow Lee! We’re delighted you had a great experience with us
by A verified traveler from Rugby
Posted 19 Jun 2024
Loved the room and the unique concept. Clean and well maintained, we will stay here again.
20 min to reach the main center but warning, there's no sidewalks to be on so better off grab
Comment from Hotel Management
2 Aug 2024 by ROSA TEAM, Hotel Management
Thank you, Iulia! We’re pleased you loved the room and our concept. We hope to welcome you back soon.
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
2 Aug 2024 by ROSA TEAM, Hotel Management
Thank you for your review, Alan! We appreciate your positive feedback.
