Ratings based on 14 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Not good
by A verified traveler
Posted 23 Jun 2024
The room is spacious. However, it was dim. The sheets were not fresh and crisp. I had itchy spells all night. Did not rest well.
Comment from Hotel Management
24 Jun 2024 by Reservation, Hotel Management
Dear Siew Kim Dora,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. Thank you for the time taken to share your experience with us and we will always try to improve our services day by day. We hope to serve you again in the future!
by A verified traveler
Keep up the standard.
Posted 18 Jun 2024 on HotelsStaff are friendly and live in there is moderate as the hotel is ageing but still maintain, atleast we got a room to stay at a last minute booking.
Comment from Hotel Management
19 Jun 2024 by Reservation, Hotel Management
Dear Hasini,Greetings from the Grand Swiss-Belhotel Melaka. We are sorry for any inconvenience during your stay and thank you for giving us advice on how to improve our services. Thank you for the time taken to share your experience with us and we will always try to improve our services day by day. We hope to serve you again in the future!
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
16 Jan 2024 by Reservation, Hotel Management
Greetings from the Grand Swiss-Belhotel Melaka. It has been a pleasure to be your choice of travel location. And thank you for the time taken to share your experience with us. We hope to serve you again in the future!
by A verified traveler
Posted 24 Dec 2023
Except for Sunday breakfast where there seems to be slow top up of food , plates etc and low number of service crews, other days are quite aoK
Comment from Hotel Management
16 Jan 2024 by Reservation, Hotel Management
Dear Mr. Mohammad , Greetings from the Grand Swiss-Belhotel Melaka. We are sorry for any inconvenience during your stay and thank you for giving us advice on how to improve our services. Thank you for the time taken to share your experience with us and we will always try to improve our services day by day. We hope to serve you again in the future!
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
16 Jan 2024 by Reservation, Hotel Management
Dear Mr. Mohan , Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
by A verified traveler
Posted 1 Nov 2023 on Hotels
Everything is good. Although a little bit far from tourist area, but is easily accessible.
Comment from Hotel Management
2 Nov 2023 by Reservation, Hotel Management
Dear Mr Patrick,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
by A verified traveler from KUALA LUMPUR
Posted 4 Sep 2023
Comment from Hotel Management
11 Sep 2023 by Reservation, Hotel Management
Dear Mr/Ms Jan Hui,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
by A verified traveler
Posted 18 Dec 2022
Comment from Hotel Management
14 Jul 2023 by Reservation, Hotel Management
Dear Giu Yuek,Greetings from the Grand Swiss-Belhotel Melaka. We are sorry for any inconvenience during your stay and we hope you could give us any reviews on how to improve our services.. And thank you for the time taken to share your experience with us. We hope to serve you again in the future!
by A verified traveler
Posted 18 Sep 2022
The hotel looks stunning in infrastructure on the outside, the swimming pool area looks super pretty and spectacularly decorated. Very nice to chill out at at night with no crowd and nice sitting area. The Premier room is huge and lovely to stay in but walls are thin haha. But the carpark is quite narrow and dated looking. Staff service is great though. Overall very nice stay. Location is good as well near many good food places.
Comment from Hotel Management
14 Jul 2023 by Reservation, Hotel Management
Dear Peggy,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
