Ratings based on 34 Verified Reviews

3.3 out of 5
74% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 Feb 2020
Breakfast was so terrible. Kuetiaw cooked cold. Only bread and cornflakes as a 2 option to eat. Toilet door was about to fall, got irratated door sound each time we want to close the door. No cupboard! We have to hang our cloth, hanger only give 2! Very terrible! Should not come again! :(
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2019
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2019
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019
3 out of 5
by A verified traveler

FAIR

Posted 9 Sep 2019 on Hotels
Fair...can be improved by having mordern facilities...
Comment from Hotel Management
12 Sep 2019 by Nik, Hotel Management
Greeting, Thank you for your writes
4 out of 5
by A verified traveler

Posted 9 Sep 2019 on Hotels
thanks for staft give me number food delivery.. so far so good.. breakfast also good
Comment from Hotel Management
9 Sep 2019 by Nik, Hotel Management
Hye good evening, thank you for the stay and review.
2 out of 5
by A verified traveler

Posted 12 Aug 2019
Service not good
Comment from Hotel Management
15 Aug 2019 by Nik, Hotel Management
Hye sir/mam thank you for the feedback. may i know which part of services that not good according to you. please indicate, thank you.
3 out of 5
by A verified traveler

Posted 7 Jul 2019
The room facility could be better..
Comment from Hotel Management
8 Jul 2019 by NIK, Hotel Management
Hye sir, thank you for the feedback, we will improve our services
3 out of 5
by A verified traveler from KL

Posted 29 Apr 2019
noisy environment.
Comment from Hotel Management
3 May 2019 by Nik, Hotel Management
Hye sir/mam, thank you for your respond, were really sorry to hear it from you, in future if have any complain or other inconvenience issue, feel free to talk with our team or you can do so by contact our front desk staff. thank you. have a nice day. regards, Nik
3 out of 5
by A verified traveler

Posted 4 Mar 2019
nice place & friendly staff, food is average but still acceptable. Overall this place is good and recommended.
Comment from Hotel Management
4 Mar 2019 by KBR TEAM, Hotel Management
HYE MISSS HAZWANI, THANK YOU FOR YOUR WRITE, WE TRY TO IMPROVE OUR FOOD SERVICE IN FUTURE, THANK YOU.
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