Ratings based on 419 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bothell
Posted 6 Nov 2024
Conveniently located to Jonker street. Unfortunately not many restaurants around.
by A verified traveler
Posted 31 Oct 2024
Strategically located and within walking distance to Jonker ! Various dining restaurants nearby as well. Staffs are friendly and welcoming. Will get back again nextime, thanks IBlS
by A verified traveler
Posted 28 Oct 2024
the check in was pretty smooth, Room was VERY spacious, the price was acceptable for a room of 3 people
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 25 Jul 2024
We spent 4 nights here. Room was clean and cleaning service was sound. Sheets and towels can be upgraded as there were minor wear and tear - most likely related to the age of the establishment. Bottled water can also be improved as it taste weird so we went for mineral water from the local supermarket. Super convenient location and walkable to all the main venues as a tourist in Melaka.
Comment from Hotel Management
14 Sep 2024 by ibis Melaka, Hotel Management
Dear Ka Yan, Thank you for taking the time to review your stay. We are pleased to learn that your overall stay was an enjoyable one. However, your feedback on the condition of our sheets and towels are duly noted. We thank you for the constructive feedback, and rest assure that your comments will be shared with the management for their further review. Once again, thank you for staying with us at ibis Melaka. We hope to have the pleasure of welcoming you back in the future.Warm regards,ibis Melaka
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by ibis Melaka, Hotel Management
Dear Yow Kim, Many thanks for your rating on your recent patron to ibis Melaka. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Warm regards,ibis Melaka
by A verified traveler
Posted 19 Jul 2024 on Hotels
A nice hotel, big room, big bed. The rooms not soundproof so you can hear kids in other rooms. It’s a big, busy hotel, so between 7.30 & 8.30 the breakfast area is a feeding frenzy, eat early or late .
Comment from Hotel Management
14 Sep 2024 by ibis Melaka, Hotel Management
Dear Anonymous, Thank you for taking the time to review your stay. We are delighted to learn that your overall stay was a pleasant one. However, you feedback on the soundproofing and your breakfast experience is duly noted. We appreciate you sharing these constructive feedback.Once again, thank you for staying with us at ibis Melaka. We hope to have the pleasure of welcoming you back in the future. Warm regards,ibis Melaka
by A verified traveler
Posted 15 Jul 2024
Great hotel at perfect location, can walk around to all attractions . Room is very clean and comfortable.
Comment from Hotel Management
13 Sep 2024 by ibis Melaka, Hotel Management
Dear Kumara, Many thanks for your rating and positive feedback on your recent patron to ibis Melaka. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Warm regards,ibis Melaka
by A verified traveler from Petaling Jaya
Posted 11 May 2024
Overall the hotel is good.
BUT, they only entitle 2 bottles of water, when i request for more per day.
Comment from Hotel Management
5 Jun 2024 by Ibis Melaka, Hotel Management
Dear Mr John,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka
by A verified traveler
Posted 4 May 2024
Great location!
Unfortunatly, the room was dirty, with dirty linen and hair all over the bed.
Comment from Hotel Management
5 Jun 2024 by Ibis Melaka, Hotel Management
Dear Mr Mark,Thank you for taking the time to tell us about your experience at the Ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Melaka
