Ratings based on 13 Verified Reviews

4.4 out of 5
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2024
5 out of 5
by A verified traveler

Posted 20 Sep 2022 on Hotels
Comment from Hotel Management
21 Dec 2022 by admin, Hotel Management
Dear customer , thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We Look forward to seeing you again soon. Regards, Grand Flora Hotel
4 out of 5
by A verified traveler

Not bad for one day

Posted 9 Aug 2022 on Hotels
Cleanliness needs to improve. Carpet stick with hairs from previous stays. No slipper is provided in the room. Easy access to tourist spots and eatery within 10-15 mins drive.
Comment from Hotel Management
21 Dec 2022 by Admin, Hotel Management
Dear customer , thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We Look forward to seeing you again soon. Regards, Grand Flora Hotel
5 out of 5
by A verified traveler

Posted 3 Feb 2022 on Hotels
Friendly service and a very comfortable hotel. If only the kitchen had been opened, it would have been better. Would recommend this hotel.
Comment from Hotel Management
21 Dec 2022 by Admin, Hotel Management
Dear customer , thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We Look forward to seeing you again soon. Regards, Grand Flora Hotel
5 out of 5
by A verified traveler

Posted 2 Jan 2022 on Hotels
Comment from Hotel Management
18 Jan 2022 by Ms Nurul, Hotel Management
Dear customer , thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We Look forward to seeing you again soon. Regards, Grand Flora Hotel Simple.Unique.Friendly
5 out of 5
by A verified traveler

Value-for-money & highly recommended

Posted 22 Nov 2021 on Hotels
Our stay was marvelous, the room is clean and well maintained and the staff are very friendly. The only thing is the hotel strictly adhere to no early check-in policy and the area is very jam and there were noisy motorbike riders during midnight. Nevertheless, our stay was very pleasant.
Comment from Hotel Management
20 Jan 2022 by Ms Nurul, Hotel Management
Dear customer , thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We Look forward to seeing you again soon. Regards, Grand Flora Hotel Simple.Unique.Friendly
3 out of 5
by A verified traveler

Posted 28 Sep 2020
Relatively new hotel, about 1.5km from town (tourist area). Food wise, not much choice within the hotel surrounding. But if you the cross to the opposite shoplots, you will find more choices. Breakfast choice is limited and there is no timing punctuality, but maybe due to the current RMCO. Be sure to collect the breakfast 30minutes earlier than planned, as the kitchen ma.y sometimes forget your order (or didnt receive your order as they claimed)
5 out of 5
by A verified traveler from Malaysia

Posted 6 Sep 2020
The place nearby to tourist attraction. The hotel isclean and tidy.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2020 on Hotels
5 out of 5
by A verified traveler

good service. but...

Posted 25 Aug 2020 on Hotels
When booking said free breakfast, but when check in said restaurant closed due to covid -19, quite disappointed. Others is hotel is clean, and good service.
Comment from Hotel Management
25 Aug 2020 by Sales, Hotel Management
Dear En Zulfadli, Good day to you. Thank you for staying with Grand Flora Hotel Melaka. The restaurant is closed to prevent the spread of the Covid-19 virus and for the safety of all staffs and guests. Moreover the booking was made for Room Only, without breakfast. Hope to serve you again soon. :-)