Ratings based on 804 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Staff is excellent. Breakfast is one of the best in malacca hotels.
Comment from Hotel Management
18 Nov 2024 by Team- DoubleTree by Hilton Melaka, Hotel Management
Dear Chee Ngiam,Thank you for staying with us at DoubleTree by Hilton Melaka. We appreciate your ratings and are thrilled to hear that you enjoyed our excellent staff and breakfast. We look forward to welcoming you again soon!Best regards,
by A verified traveler
Posted 28 Sep 2024
Nice
Comment from Hotel Management
1 Oct 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Ahmed,Thank you for choosing DoubleTree by Hilton Melaka for your recent stay. We truly appreciate your time with us and hope you had a comfortable and pleasant experience.We look forward to welcoming you again soon!
by A verified traveler from Kajang
Posted 18 Sep 2024
It's a very nice hotel with friendly staff and amenities.
Comment from Hotel Management
1 Oct 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Carol,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at DoubleTree by Hilton Melaka and appreciated our friendly staff and amenities. We look forward to welcoming you back soon!
by A verified traveler from Singapore
Posted 17 Sep 2024
Will stay again.
Comment from Hotel Management
1 Oct 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Ahshida,Thank you for choosing DoubleTree by Hilton Melaka for your recent stay. We truly appreciate your time with us and hope you had a comfortable and pleasant experience.We look forward to welcoming you again soon!Best regards,
by A verified traveler
Posted 6 Sep 2024
Once check in, vanity mirror lights flickers, like in a ghost movie. When adjusting the air con, power trip, whole room blackout.
Car park at Level 5, check in at Level 12, room at level 20. Is it convenient? You decide.
Comment from Hotel Management
1 Oct 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear HwiMeng,Thank you for sharing your feedback. We apologize for the inconveniences you encountered during your stay, including the flickering vanity mirror lights and the power trip when adjusting the air conditioning. We understand your concerns regarding the layout of the parking, check-in, and room levels, and we will take your comments into consideration to improve the guest experience. We hope to have the chance to welcome you back for a smoother stay in the future.
by A verified traveler
Posted 20 Aug 2024
Not a convenient location for eating out and would suggest you put the Grab App on your phone to get around, particularly if you’re travelling with kids.
Dutch square and Jonker Street approx a 2km walk and worth visiting.
A nice pool with a great view. A restaurant is also on this level. Fabulous view from the Altitute Bar at night on Level 44.
Comment from Hotel Management
1 Oct 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Glenda,Thank you for your feedback! We understand that the location might not be the most convenient for dining out, and we appreciate your suggestion to use the Grab app, especially for families. We're glad you enjoyed the pool and the fantastic views from both the poolside restaurant and the Altitude Bar on Level 44. We hope to welcome you back for another enjoyable stay!
by A verified traveler
A good stay
Posted 10 Aug 2024 on HotelsThe hotel is great. It is clean. Service is good. The breakfast is extensive and well presented. Staff were very helpful. A great hotel to stay in Melaka
Comment from Hotel Management
12 Aug 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Suresh,Thank you for your kind feedback! We’re delighted to hear you had a good stay and enjoyed the cleanliness, service, and extensive breakfast. Our team will be pleased to know their efforts made a difference. We’re glad you found our hotel a great choice in Melaka.We look forward to welcoming you back!
by A verified traveler
Great trip with kids
Posted 9 Aug 2024 on HotelsStaff was very helpful and kind esp I was travelling with two young kids . Great buffet breakfast
Comment from Hotel Management
12 Aug 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Kevin Sui Kuan,Thank you for your feedback! We’re thrilled to hear you had a great trip with your kids and found our team helpful and kind. We’re also glad you enjoyed the buffet breakfast.We hope to welcome you and your family back soon!
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Su MingThank you for your rating! We're glad you enjoyed your stay!
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Best Regard - Team DoubleTree by Hilton Melaka, Hotel Management
Dear Anonymous,Thank you for staying at DoubleTree by Hilton Melaka and for your rating! We’re pleased to hear you had a great stay and enjoyed our service. We look forward to welcoming you back in the future.
