Ratings based on 160 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Great
Comment from Hotel Management
12 Dec 2024 by Manal, Hotel Management
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,Marketing Executive
by A verified traveler
Posted 12 Dec 2024
Everything was perfect except transportation on the way back from Haram
Comment from Hotel Management
12 Dec 2024 by Manal, Hotel Management
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,Marketing Executive
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Manal, Hotel Management
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,Marketing Executive
by A verified traveler
Posted 20 Nov 2024
Good and nice and clean
Comment from Hotel Management
21 Nov 2024 by Manal, Hotel Management
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,Marketing Executive
by A verified traveler
Posted 20 Nov 2024
The room was small. Carpet not vacuumed well. No room service for 4 days. Cupboard doors, bathroom doors had stains that were not cleaned.
Comment from Hotel Management
20 Nov 2024 by Rakan , Hotel Management
thank you for your comment we will do the best next time
by A verified traveler
Posted 18 Nov 2024
It was great for the price but very inconvenient if you are looking to go to the haram often. Some services were great such as breakfast. Bus service was decent when going to haram but coming back was a pain. Took forever. No charging ports by the beds. Called for help and the the guy said go buy long cord plug ins so you can plug in the chargers.
Comment from Hotel Management
20 Nov 2024 by Rakan , Hotel Management
thank you for your comment we will do the best next time
by A verified traveler
Posted 16 Nov 2024
Appropriate price good environment and good staff and for stay best place.
Comment from Hotel Management
17 Nov 2024 by Manal, Hotel Management
Thank you for your candid review of your experience at the hotel. We apologize for the negative experiences you encountered and appreciate your feedback.Please provide us with your contact number so we can discuss the mentioned issues in more detail.We value your cooperation and trust in us.Sincerely,Marketing Executive
by A verified traveler
Posted 12 Nov 2024
VOCO is the best and staff also very good. A
Comment from Hotel Management
13 Nov 2024 by Manal, Hotel Management
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,Marketing Executive
by A verified traveler
Posted 9 Nov 2024
Water leakage in bathroom, property wearing off with time
Comment from Hotel Management
9 Nov 2024 by Rakan , Hotel Management
sorry for that , we will check and fix it thank you
by A verified traveler
Posted 8 Nov 2024
I like the cleanliness
Comment from Hotel Management
9 Nov 2024 by Rakan , Hotel Management
Thank you
