Ratings based on 721 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Great hotel and good service
3 out of 5
by A verified traveler

Posted 10 Nov 2024
Facilities not of a 5 star hotel
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Great Location
4 out of 5
by A verified traveler

Posted 4 Nov 2024
I liked the fact that this was very close to the Haram BUT if you're coming from the train station then the bus is a very uphill 30-40min walk which is exhausting especially if you plan on doing Umrah straight after (like us). But I don't think there's any route available for a taxi either. We only had small bags so I can imagine this would be difficult for the elderly and those with big luggage. Location wise though once your in you have everything there in terms of dining and shops. The hotel lobby itself has ice cream and cake stalls too! The lift system can be a bit confusing though since there are so many lifts to take to even get in! We requested a part haram view and well all you could see from our room was construction...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
5 out of 5
by A verified traveler

Posted 29 Oct 2024
It is in the premises of Haram. Very convenient to go and say prayers and perform umrah.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Was nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2024
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Amazing customer service
5 out of 5
by A verified traveler

Posted 22 Oct 2024
very nice
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