Ratings based on 368 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Great location, near the Haram.
Breakfast was good.
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 19 Dec 2024
Service in general exceeded my expectations. Next trip for sure I will stay at this property.
by A verified traveler
Posted 19 Dec 2024
Great place to stay.
by A verified traveler
Posted 18 Dec 2024
Excellent location
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Sundus Al-Hazmi - Assist. Guest Relations Manager, Hotel Management
Dear Ms. Mahira,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Al-Hazmi - Assist. Guest Relations Manager
by A verified traveler
Posted 17 Dec 2024
Wifi not covered on one side of the room. Flies inside the room. Good location and good meal.
Comment from Hotel Management
18 Dec 2024 by Sundus Al-Hazmi - Assist. Guest Relations Manager, Hotel Management
Dear Slamet,Thank you for sharing your feedback. We are glad to hear that you enjoyed the location and meals during your stay.We sincerely apologize for the issues you experienced with the Wi-Fi and the flies. Please know that your comments have been shared with our team to ensure that these matters are addressed promptly. We are committed to providing a comfortable and pleasant stay for all our guests, and your feedback helps us improve.Looking forward to welcoming you back soon. Good Wishes, Sundus Al-Hazmi - Assist. Guest Relations Manager
by A verified traveler
Posted 13 Dec 2024
They are helpful and nice
Comment from Hotel Management
15 Dec 2024 by Sundus Al-Hazmi - Assist. Guest Relations Manager, Hotel Management
Dear Ms. Alina, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Sundus Al-Hazmi - Assist. Guest Relations Manager
by A verified traveler
Posted 11 Dec 2024
N/A
Comment from Hotel Management
15 Dec 2024 by Sundus Al-Hazmi - Assist. Guest Relations Manager, Hotel Management
Dear Mr. Ahsan, Thank you for your review, looking forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.Good Wishes,Sundus Al-Hazmi - Assist. Guest Relations Manager
by A verified traveler
Posted 10 Dec 2024
Cleanliness
Comment from Hotel Management
15 Dec 2024 by Sundus Al-Hazmi - Assist. Guest Relations Manager, Hotel Management
Dear Ms. Nancy,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our Cleanliness to your satisfaction. As we are following a high standard effective cleaning procedure. We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Al-Hazmi - Assist. Guest Relations Manager
