Ratings based on 197 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The hotel is noisy due to the sound from the mosque development and the management says they cannot do anything about it, I wish they mention this when people are booking. They should also mention that we have coffee machines In the room , but we only give two capsules per day. Their communication skills are terrible and although they pretend they understood you, they still don’t. Breakfast menu is very limited and fruit section is two types of apples and then mixed tin fruit.
I am not sure why I stayed in Anjum , I will hopefully avoid it as it doesn’t meet the five star standard.
Comment from Hotel Management
12 Nov 2024 by Anjum Hotel Makkah , Hotel Management
Dear Waleed,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 5 Nov 2024
Excellent
Comment from Hotel Management
5 Nov 2024 by Anjum Hotel Makkah , Hotel Management
Dear Mohammad,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 5 Nov 2024
Good staff
Abdul Kareem was very helpful at front desk.
Duty manager in evening was very flexible , smile and helpful .
Good house keeping
Quick service.
I will recommend to others to stay in this hotel
Comment from Hotel Management
5 Nov 2024 by Anjum Hotel Makkah , Hotel Management
Dear Mohammad,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 3 Nov 2024
The staff took forever to deliver items we requested and i thought that was very bad.
Comment from Hotel Management
5 Nov 2024 by Anjum Hotel Makkah , Hotel Management
Dear Faisal,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Anjum Hotel Makkah , Hotel Management
Dear Guest,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 26 Oct 2024
Perfect
Comment from Hotel Management
26 Oct 2024 by Anjum Hotel Makkah , Hotel Management
Dear Hatem,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 25 Oct 2024
Location service food very clean
Comment from Hotel Management
26 Oct 2024 by Anjum Hotel Makkah , Hotel Management
Dear Guest,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 21 Oct 2024
They need improvement
Comment from Hotel Management
21 Oct 2024 by Anjum Hotel Makkah , Hotel Management
Dear Guest,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Anjum Hotel Makkah , Hotel Management
Dear Ali,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
by A verified traveler
Posted 13 Oct 2024
Very close to haram around 15 min walk to 79 gate. Very convenient for umrah . ( maybe elderly people will need help) . Location for non elderly is very great. hotel lobby and services are v good.
The only thing I need to comment on is that the breakfast need to have more salads options in their table.
because the serve a lot of carbs and no much salads around.
My advise bring your own salads. As Ibin Dawood supermarket sell salad blate for 1.5 riyal. Just wash it and bring it to enjoy great healthy breakfast.
Comment from Hotel Management
14 Oct 2024 by Anjum Hotel Makkah , Hotel Management
Dear Dalia,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah
