Ratings based on 169 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Too close to haram
Comment from Hotel Management
20 Oct 2024 by Slim , Hotel Management
thank you for taking the time to review our property
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Slim , Hotel Management
thank you for rating your stay with ussee you soon
by A verified traveler
Posted 30 Sep 2024
Very helpful staff.
Comment from Hotel Management
30 Sep 2024 by Slim , Hotel Management
Dear Toufique, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
by A verified traveler
Posted 25 Sep 2024
Terrible I stayed 3 days in 2 different rooms no house keeping I will never recommend to anyone
Comment from Hotel Management
30 Sep 2024 by Slim , Hotel Management
. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally
by A verified traveler
Posted 2 Sep 2024
This place should not be inhabited by humans. There is roaches all over the place. It’s not clean the air condition does not work properly.
Just FYI I didn’t stay at this place because of it bad condition .
Comment from Hotel Management
3 Sep 2024 by Slim , Hotel Management
We appreciate you taking the time to provide us with such candid feedback, I am very disappointed to hear that your stay did not meet expectations.,and that you found our hotel and our service to be below your standards, fortunately most of our "human" customers do not agree with you, The management of the hotel makes enormous efforts to ensure comfort and tranquility to its guests, especially since the hotel has just renovated all the carpets in all its rooms, as well as the lobby in order to welcome our guests in the best conditions. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally,
by A verified traveler
Posted 25 Aug 2024
Nice, safe and Quiet.
Comment from Hotel Management
3 Sep 2024 by Slim , Hotel Management
Dear Sediq, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
by A verified traveler
Posted 8 Aug 2024
The check in process was very smooth, there’s no room service, the TV is outdated, I found three cockroaches in the room, overall, for solo traveller with low budget is a good option
Comment from Hotel Management
21 Aug 2024 by Slim , Hotel Management
Dear Bader ,Thank you for your feedback , and all the informations in order to improve our services , we hope to see you soon in Al Shahba
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Slim , Hotel Management
thank you
by A verified traveler from Bronx
Posted 22 May 2024
Great
Comment from Hotel Management
23 May 2024 by Salim, Hotel Management
Thank you for your excellent rating , see you soon
by A verified traveler
Posted 23 Apr 2024
Its 7 minutes walk for Haram. Very quiet and peaceful place to live.
Comment from Hotel Management
23 May 2024 by Salim, Hotel Management
Dear Asif, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
