Ratings based on 188 Verified Reviews

3.7 out of 5
87% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2025
3 out of 5
by A verified traveler

Posted 13 Jan 2025
It was good for the price I paid.
1 out of 5
by A verified traveler

Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Salim, Hotel Management
Dear Momota, . We appreciate you taking the time to provide us with such feedback of your stay. Iam very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
2 out of 5
by A verified traveler

Posted 30 Dec 2024
Not good
Comment from Hotel Management
4 Jan 2025 by Salim, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. Wewould like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Better than I expected, although it is around 15/20 min walk from Al haram it was really affordable and had all the things you needed nearby. Inshallah I’ll stay here again when Allah calls me.
Comment from Hotel Management
21 Dec 2024 by Salim, Hotel Management
. Dear Luqman, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient.We look forward to welcoming you back to the hotel in the near future.
5 out of 5
by A verified traveler

Posted 10 Dec 2024
A cheap, not far from haram, option that has all the basic needs.
Comment from Hotel Management
21 Dec 2024 by Salim, Hotel Management
Thank you for taking the time to review your stay with us.
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Salim, Hotel Management
Thank you for choosing to stay with us and for giving us an excellent rating , I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future.
3 out of 5
by A verified traveler from Burlington

Posted 30 Nov 2024
Porter for transportation of luggage and room service during your stay is important
Comment from Hotel Management
1 Dec 2024 by Salim, Hotel Management
Thank you for taking the time to write such a review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all ,be assured that everything will be in order on your next visit. We look forward to welcoming you back then.
2 out of 5
by A verified traveler

Posted 23 Nov 2024
Room was very small and it was not what we seen in the picture before came. So it’s not good
Comment from Hotel Management
26 Nov 2024 by Salim, Hotel Management
Thank you for taking the time to review your stay with us , but let me say that you should have complained to a manager who would show you on site that the photos are exactly those of the hotel and he would have tried to make your stay better, instead of leaving things as they are and accusing us of cheating, thank you anyway for writing your review , warm regards
2 out of 5
by A verified traveler

Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Salim, Hotel Management
Dear Sultan , I am very disappointed to hear that you found our service to be below your standards. Wewould like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.thank you