Ratings based on 36 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 30 Mar 2024 on Hotels
by A verified traveler
10 y/o and 60 y/o daddy-daughter trip = great trip
Posted 3 Jan 2024 on HotelsWhat I like about this safari is so much that the animals are so cool. Everything was amazing. I like seeing the animals. I like having a truck at the service was amazing. Food was amazing. Everything about the fire was amazing and especially how the animals can come up to your room and like they can just like wait what you eating the food and so this safari was so amazing I love driving the service was amazing the bed felt comfortable and, I just really like the Safari - written by my 10 y/o daughter and I agree 100%
by A verified traveler
Posted 26 Nov 2023
A special place on this earth! We recently stayed at Pumba lodge it was beyond words. The first thing is the feeling of being remote is authentic the suites were very extravagant and large we had a family suite with a plunge pool, outdoor shower and beautiful bathroom with large tub for relaxing! Every time we left the room and returned it was tidied up cleaning staff was phenomenal! The all inclusive was more than worth it 2 game drives per day and plenty of food if anything too much! So many little surprises from drinks by the fireplace to even came back to a little birthday gift. Everyone at the reserve is so nice and helpful. But the best part was the roaring of the lion at night and our close elephant encounter, although at times terrifying those are amazing moments we have seared in our memories, truly felt like we were among so many animals saw 4 of the big 5! Cleo our ranger was incredible he made this trip unique his passion and dedication to the animals was impressive he is professional, highly skilled and trained in his craft he was without a doubt what really made this experience and we feel privileged to have him. The whole staff was great Kia as well was so nice and helpful. I also had a wonderful massage and no worries on the drives plenty of warmth with ponchos and rain coverage but be prepared because there’s temperature changes throughout the drives. Everything is thoughtful. Safety is also a priority. We appreciate all of you and what you do thank you 🙏
by A verified traveler
Posted 26 Feb 2022 on Hotels
by A verified traveler
Great hotel, great safari
Posted 1 Feb 2022 on HotelsSo good, the ecosystem that they’ve setup is fantastic. So much to see and do and the amenities are fantastic also. The game drives were spectacular.
Comment from Hotel Management
2 Feb 2022 by Nangamso Sebezo, Hotel Management
Dear Ashley,
Thank you very much for your email and wonderful feedback.
It is always great to hear guests have enjoyed their stay with us. I have passed this on to relevant people.
I trust the above finds you well.
Best regards,
Nangamso Sebezo
by A verified traveler
Posted 2 Jul 2021 on Hotels
Comment from Hotel Management
19 Jul 2021 by Pumba Private Game Reserve , Hotel Management
Thank you for the perfect rating!
by A verified traveler
Posted 30 Jun 2021 on Hotels
Everything was magical. Every single staff member was an ambassador of this beautiful establishment.
Comment from Hotel Management
25 Aug 2021 by Pumba Private Game Reserve , Hotel Management
Thank you for your beautiful review!
by A verified traveler
Exceptional resort.
Posted 29 Dec 2019 on HotelsThe most wonderful stay and game drive experience.
Huge thanks to Brindon, our ranger for the informative chats and beautiful sightings of the cheetahs, while lions, rhino and numerous other animals on the reserve.
Wonderful staff in the lodges and exceptional treatments in the spa too. Thank you all.
by A verified traveler
Excellent experience.
Posted 3 Oct 2019 on HotelsWell paced, informative safari's great game drive Brendon, game stock a bit limited, but contains the big five.
