Ratings based on 91 Verified Reviews

3.7 out of 5
81% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Feb 2020
Comment from Hotel Management
5 Feb 2020 by Versailles Stay Team, Hotel Management
Dear Valued Guest, Warm greetings from Versailles Stay! Thank you for 4 out of 5 ratings. We will much appreciate if you put some comment so we may know what are the areas we need to improve. Again, thank you very much! Best regards,
3 out of 5
by A verified traveler

Posted 18 Nov 2019
Comment from Hotel Management
19 Nov 2019 by Versailles Stay Team, Hotel Management
Dear Valued Guest, Warm greetings from Versailles Stay! Thank you for taking the time to review your stay with us. However, we have noticed that you rate us 3 out of 5. We really much appreciate if you put some comment so that we may know what are the areas we need to improve. Again, thank you very much. We look forward to having you as our guest again soon.
5 out of 5
by A verified traveler

Great short stay.

Posted 25 Oct 2019 on Hotels
Bed sheets and linen were very comforting, and promote rest. The front desk receptionists Jasmine and Niña were very friendly, helpful, and prompt to serve.
Comment from Hotel Management
31 Oct 2019 by Versailles Stay Team, Hotel Management
Dear Sir Eugenio, Warm Greetings from Versailles Stay! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Jasmin and Nina will be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
4 out of 5
by A verified traveler from Alameda, CA

Posted 10 Sep 2019 on Orbitz
The location was awesome. It’s literally across from RCBC Building and lots of restaurants nearby and everything is just walkable. The staff of Apple (the manager) are just amazingly friendly and very attentive specially Pauline & Jasmine. I will definitely stay here again. Thanks again for your wonderful customer service.
Comment from Hotel Management
12 Sep 2019 by Versailles Stay Team, Hotel Management
Hi Sir Raymond, Thanks for leaving us such a wonderful review. We are glad that you enjoyed staying with us. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. See you soon!
4 out of 5
by A verified traveler

Posted 9 Sep 2019 on Hotels
Comment from Hotel Management
12 Sep 2019 by Versailles Stay Team, Hotel Management
Thank you for your staying with us!
4 out of 5
by A verified traveler from Malaysia

Posted 1 May 2019
Not the best but a decent place to stay in Makati. Very similar management to CSuites @ Two Central.
Comment from Hotel Management
6 May 2019 by Versailles Stay Team, Hotel Management
Dear Sir Nicholas, Greetings from Versailles Stay! Thank you for taking time to review your stay with us. We are looking forward to have you as our guest again.
5 out of 5
by A verified traveler

Posted 26 Apr 2019 on Hotels
Comment from Hotel Management
29 Apr 2019 by Versailles Stay Team, Hotel Management
Dear Valued Guest, Greetings from Versailles Stay! Thank you for taking time to review your stay with us! Thank you also for giving us rating 10 out of 10. We are looking forward to have you as our guest again. Have a great day!
4 out of 5
by A verified traveler

Posted 25 Apr 2019
Comment from Hotel Management
26 Apr 2019 by Versailles Stay Team, Hotel Management
Thank you for giving us a rating 4 out of 5. Have a great day!
5 out of 5
by A verified traveler from Canada

Posted 10 Mar 2019
Service Recovery was excellent and extremely courteous staff. Kudos to Apple's team
Comment from Hotel Management
13 Mar 2019 by Apple, Hotel Management
Dear Sir EdG, Greetings from Versailles Stay! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and I agree, that our staffs are courteous! We count ourselves blessed for customers like you. We look forward to have you and your family again as our guests in the future! Have a great day!
4 out of 5
by A verified traveler

water

Posted 2 Jan 2019 on Hotels
bottled waters are too small
Comment from Hotel Management
4 Jan 2019 by Apple, Hotel Management
Dear Ma'am Mary Grace, Greetings from Versailles Stay! I would like to thank you for taking time to review of your stay with us. Regarding to your concern about to our complimentary bottled water this is well noted. And we will do our best to replace this as soon as possible. Thank you very much!
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