Ratings based on 83 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Maadi
Posted 13 Sep 2024
We had a lot of fun, thanks Jaz Sarayat palms
by A verified traveler
Posted 18 Aug 2024 on Hotels
They had no swimming pool onsite
Comment from Hotel Management
22 Aug 2024 by Jaz Makadi Saraya Palms Team, Hotel Management
Dear Mrs. Julia,Thank you for taking the time to write this helpful review. We are very pleased that you have chosen the Jaz Saraya Palms Hotel for your stay in Egypt.We would like to inform you that there are 2 swimming pool in the hotel (one is relax pool & other one is active pool)The entire team at Saraya Palms would be honoured to welcome you back soon.With kindest regardsJaz Saraya Palms Team
by A verified traveler from New Cairo
Posted 8 Aug 2024
Excellent support from staff
Comment from Hotel Management
22 Aug 2024 by Jaz Makadi Saraya Palms Team, Hotel Management
Dear Mr. Wael,Thank you for taking the time to write this helpful review. We are very pleased that you have chosen the Jaz Saraya Palms Hotel for your stay in Egypt.We hope you had a pleasant stay with us and were able to enjoy your vacation. I am pleased to read that you particularly liked the facility.The entire team at Saraya Palms would be honored to welcome you back soon.With kindest regardsJaz Saraya Palms Team
by A verified traveler
Excellent service but too intimate for me
Posted 16 Jan 2024 on HotelsSmaller complex than we are use to pool area also small
Service was excellent just depends whether your prefer this more quieter intimate setting
Comment from Hotel Management
16 Jan 2024 by Mahmoud Abdel Aziz, Hotel Management
Dear Mr. Assad,Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Jaz Makadi Saraya Palms. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Sunny greetings from Jaz Saraya palms
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
Posted 17 Dec 2023
This four-star hotel exceeded our expectations. With amazing location among greenery next to a golf course, excellent food in all-inclusive restaurants, high cleaning standards and professional staff (including very helpful and friendly Negm at the reception desk), you cannot go wrong with this choice. It's an excellent value for money. Highly recommended.
Comment from Hotel Management
17 Dec 2023 by Mahmoud Abdel Aziz, Hotel Management
Dear Mr. Arkadiusz,Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Jaz Makadi Saraya Palms. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Sunny greetings from Jaz Saraya palms
by A verified traveler
Posted 11 Dec 2023
Comment from Hotel Management
12 Dec 2023 by Mahmoud Abdel Aziz, Hotel Management
Dear Mr. William,Thank you for choosing Jaz Makadi Saraya Palms to spend your holiday. My team and I would also like to thank you for your critical and valued feedback.We are extremely committed to delivering the perfect holiday experience for each and every guest and are so pleased that you enjoyed your stay here with us and would also like to thank you for your wonderful comments about our cleanliness, food, staff, activities and service.We very much hope to have the pleasure to welcome you back again soon.Best RegardsJaz saraya Palms Team
by A verified traveler
Posted 24 Jul 2023 on Hotels
by A verified traveler
Posted 17 Mar 2023
Beautiful grounds! 10 min walk to the beach but there were shuttles all day. All around a wonderful stay! The staff was very accommodating and went out of their way to make sure you had everything you need!
Thank you!
Comment from Hotel Management
17 Mar 2023 by Mahmoud Abdel Aziz, Hotel Management
Dear Ms. Naghme,Thank you very much for your great review of our hotel. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Thank you so much for all your wonderful words about our service and staff. We would be very happy to welcome you again soon and send you sunny greetings from the Red Sea until then.Your Jaz Makadi Saraya Palms Hotel team
by A verified traveler
Posted 6 Feb 2023
It was a perfect stay
Comment from Hotel Management
7 Feb 2023 by Ahmed khamis, Hotel Management
Dear Mr. Mohamed,Thank you very much for your great review of our hotel. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Thank you so much for all your wonderful words about our service and staff. We would be very happy to welcome you again soon and send you sunny greetings from the Red Sea until then.Your Jaz Makadi Saraya Palms Hotel team
