Ratings based on 33 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Adults Only Place
Posted 15 Apr 2024 on HotelsI have never stayed at a small Adults Only Hotel. WOW. So lovely. Just enough to do, but not the loud entertainment. Food was as expected, nice pasta station. I had a large room with a separate livingroom. Great views and lots of space. The pool was heated, but not too warm like bath water. I will definitely go back.
Comment from Hotel Management
15 Apr 2024 by General Manager , Hotel Management
Dear Ms. Karen,Sunny greetings from Cleopatra Luxury Resort Makadi Bay.Thank you for taking the time to leave us a review on the site after you has stayed with us and it is delightful to hear that you enjoyed your holiday with us. We do work incredibly hard to make sure that we provide the highest level of service for our guests. I would like to thank you once more for your feedback, as it represents a very important tool of measuring our performance and improving our level of services.SincerelyPeter Van LieshoutGeneral Manager
by A verified traveler
Posted 7 Feb 2024
This hotel is very nice, very well maintained property, clean rooms, a lot of dining options, absolutely friendly staff.
Comment from Hotel Management
15 Apr 2024 by General Manager , Hotel Management
Dear Ms. Irina,on behalf of Cleopatra Luxury Resort Makadi Bay I would like to thank you for taking the time to post you precious review on Expedia about your experience during your last stay at our property. We are really glad that you appreciated the service provided by our team work and that we succeeded to make your holiday at Cleopatra Luxury Resort Makadi Bay a memorable one. I would like to thank you once more for your feedback. I hope we may welcome you soon at Cleopatra Luxury Resort Makadi Bay.SincerelyPeter Van LieshoutGeneral Manager
by A verified traveler
Great place to stay with lots to do.
Posted 22 Apr 2023 on HotelsGreat place to stay. Lots to do including a variety of water activities, sports and evening entertainment. Staff friendly, welcoming and helpful. Customer service attentive and efficient. Overall a really enjoyable experience. On a side note, the vast majority of guests are German, almost all of them.
Comment from Hotel Management
23 Apr 2023 by General Manager , Hotel Management
Dear Valued Guest,On behalf of the entire Team at the Cleopatra Luxury Resort Makadi Bay, thank you fro choosing our hotel for your holiday and for sharing your kind words with the Hotels.Com Community.We hope we will have the pleasure to welcoming you back soon for another splendid vacation !SincerelyPeter van LieshoutGeneral Manager
by A verified traveler
Posted 25 Apr 2022
The staff was super friendly. They made our stay worth the 13 hour trip. (We’re Americans) The food was very good. The drink options with the all inclusive package was ok. Thank you for a great experience.
by A verified traveler from USA
Posted 5 May 2019
First i would say that i would stay there again, however the property is not a Five Stars at all. I will give it 3.5 or mac 4. Needs some renovation especially the bathroom. The staff are the greatest, very helpful and always ready to help. I had All Inclusive including alcoholic drink, but the drink they served me didn't look like is had a drop of alcohol. Food is ok. What is great about this resort is the size, the landscape, the number of pools, umbrellas, chairs pool-beds are always available. Ill go there again
Recommended
for Everyoneby A verified traveler from USA
Best all inclusive deal to date
Posted 27 Apr 2018My boyfriend and I recently stayed at this hotel for 4 nights, 5 days. Having stayed at numerous all inclusive resorts in the Caribbean we thought we knew what we were walking into but we were pleasantly surprised to find that this resort blew those out of the water and at half the price! Everything about our stay was perfect. The room was extremely clean, the staff consistently went above and beyond always with a smile, and the grounds were incredibly well kept.
We were able to participate in archery, wind surfing and the beginner scuba dive-all were affordable and well run. This whole stay was truly one of the best deals we have ever bought!
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by General Manager , Hotel Management
Dear Valued Guest,Thank you for choosing our hotel for your sunshine break and for awarding us with this excellent score.We hope we will have the pleasure to welcome you back soon to our premises.Kindest Regards Peter van LieshoutGeneral Manager
by A verified traveler
Posted 24 Mar 2024
Überaus zuvorkommendes und freundliches Personal. Sehr gutes Essen, sehr saubere Anlage.
Comment from Hotel Management
15 Apr 2024 by General Manager , Hotel Management
Sehr geehrter Herr Edmund, sonnige Grüße aus dem Cleopatra Luxury Resort Makadi Bay .Ganz herzlich bedanken wir uns bei Ihnen für das positve Feedback. Es ist unsere größte Priorität, daß es unseren Gästen gut geht, und sie einen entspannten und erholsamen Urlaub genießen können. Wir freuen uns, Sie bald wieder hier bei uns im Cleopatra Luxury Resort Makadi Bay begrüssen zu dürfen.Mit herzlichen GrüssenPeter van Lieshout General Manager
by A verified traveler
Posted 10 Dec 2023
