4/10 Poor
Martin, San Benito
Traveled with family and small children
Aug 4, 2024
Disliked: Staff & service
Overall, we give this property 2 stars. Starting with the Pros, it is very conveniently located to shops, markets, restaurants, taxi stations, ferry stations, and boat tours. At night there are many activities around the hotel such as karaoke, live music, local vendors, outdoor concerts, etc. The only good thing to say about the room is that the a/c worked well. Other than that, rooms are old (we got a family room and a double), worn out, have moldy bathrooms, the hallway light foes not work, etc. As for staff, they don't like being asked questions. The evening lobby receptionist is the worst one. If you are driving a car...good luck, they themselves don't know how to operate the parking lot gates. In summary, you definitely don't get what you pay for. My suggestion, don't stay here. Book way ahead of time since this area is very popular. My mistake was to wait to the last minute and all that was left was this. I should have spent a little more to stay in a better hotel in Amalfi or Tovere.
Martin
Stayed 2 nights in Aug 2024