Ratings based on 123 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 2 Oct 2024
This is definitely NOT a 5 star resort. Maybe in the past, but the property grounds are not really kept up with very well and the room was pretty dirty. We arrived to find clumps of hair all over our floors, like they mopped but didn't vacuum first. The shower was gross and moldy, which I assume is why they provide flip flops. Shower was also VERY small and it was hard to even move my arms to wash. They charge extra for everything, and only provide one complimentary bottle of water for the first day of your stay. They have ant problems so you will find traps everywhere and a few in your bed. Wanted to get a drink at the pool but no one was to be found. We walked down all the stairs instead of taking the cable car to go get dinner to find that the gate was closed and locked and we couldn't get out. They do have parking, but its a very small section next to the check in desk so you will not really have access to your car. We ended up taking the bus around. The only saving grace for this place was the views of the coast. We had lounge chairs on a terrace outside of our room that we spent most of our time in because theres no where to really sit in the room. There was also a beach club close to the hotel where we got access to chairs and towels from the hotel. Cheaper than Positano, but at what cost?
by A verified traveler
Posted 28 Sep 2024
We booked this hotel for 5 nights after seeing reviews online thinking it would be a luxury hotel. The property is very tired, sometimes our A/C and power were not working, elevator not working and there are a lot of stairs. We booked our 90 mins at the lemon spa, the steam room was not operable, and it was basically just a small sauna and shower so we did not stay. The valet staff would be the best service that we would mention, both very friendly and helpful. The breakfast buffet in the morning is ok. The bed in our unit was super comfy and the views were spectacular, they have really good cocktails as well. Definitely within walking distance to many great spots but be prepared for some stairs. Overall we would rate this hotel as good compared to some of the others we’ve stayed at in Italy.
by A verified traveler
Posted 27 Sep 2024
This hotel was excellent. The staff and management were GREAT. They helped with everything. It is clean, beautiful and the food is awesome!
The owners really know what they are doing !!!
by A verified traveler
Posted 10 Sep 2024
This property is a must book! Ambiance location amenties and staff well exceed the online explanation. Whenever we return we are definitely booking!
by A verified traveler
Posted 9 Sep 2024 on Hotels
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Angela CIMINI, Hotel Management
Dear Guest, thank you for your kind feedback.We really appreciate. We look forward to welcome you in the near future!
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Angela CIMINI, Hotel Management
Dear Mr. Zimmer, thank you for your kind feedback.We really appreciate. We look forward to welcome you in the near future!
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
3 Sep 2024 by Angela CIMINI, Hotel Management
Dear Mr. Dzierzanowski, thank you very much for your kind feedback. We really appreciate.We look forward to welcoming you in the near future!
