Ratings based on 895 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Close to public transportation and highway, but still quiet
4 out of 5
by A verified traveler

Posted 8 Nov 2024
Good convenient hotel close to the train station and buses towards center
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
The hotel was only 20 minute walk after our Rhine cruise and easy to find via Google. Friendly helpful staff as we decided to eat in and got delicious cocktails with the buffet. Room was excellent and buffet breakfast to be recommended. Loved the pink grapefruit and bacon! Very close to the train station ( less than 5 mins) made our one night stay
Comment from Hotel Management
10 Sep 2024 by M. Sieber-Wagner (Direktor), Hotel Management
Dear Lyn, Thank you for your booking and your review. We are pleased that you enjoyed it and were satisfied. See you soon again - your IntercityHotel Team & M. Sieber-Wagner (GM)
4 out of 5
by A verified traveler

Posted 5 Jul 2024
Perfect location for Mainz HBF. A 20min safe walk to the old town. Very helpful friendly staff - thank you. Great to have the option to open the window or use the aircon. One recommend would be to have the option for more pillows on the bed as only one each. Would happily stay again.
Comment from Hotel Management
19 Jul 2024 by M. Sieber-Wagner (GM), Hotel Management
Dear Norman, thank you for your booking and your review. We are pleased that you enjoyed it and were satisfied. please ask next time for extra pillows. It is no problem to have more. See you soon again - your IntercityHotel Team & M. Sieber-Wagner (GM)
5 out of 5
by A verified traveler

Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by M. Sieber-Wagner (GM), Hotel Management
Dear Mayra, thank you for your booking and your review. We are pleased that you enjoyed it and were satisfied. See you soon again - your IntercityHotel Team & M. Sieber-Wagner (GM)
5 out of 5
by A verified traveler

No-frills hotel in a convenient location

Posted 17 Jun 2024 on Hotels
The front desk people were amazingly friendly and helpful. The bed was standard European uncomfortable but the AC was good, as was the shower pressure. Very close to the train station and walkable to the sights.
Comment from Hotel Management
19 Jul 2024 by M. Sieber-Wagner (GM), Hotel Management
Dear Stephanie, thank you for your booking and your review. We are pleased that you enjoyed it and were satisfied. It's always a problem with beds because it's quite subjective - either it's too soft or the same bed is too hard. See you soon again - your IntercityHotel Team & M. Sieber-Wagner (GM)
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024 on Hotels
4 out of 5
by A verified traveler

Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by M. Sieber-Wagner, Hotel Management
Hey there!It's always a treat to hear from someone who had a good experience with us. We just want to make your stay as awesome as possible! We hope to see you again soon and make your next visit even better.Best Regards,IntercityHotel Team & M. Sieber-Wagner (GM)